Can somebody read this email for me? They have just sent one to me saying that the contractor has been told my contact details.
"Thankyou - I will look forward to hearing from the contractor tomorrow, as I'm sure you can appreciate, this is now urgent as the work has been outstanding for a few months, and we have two preschool children living in this house. Can I please confirm that this email refers to both:
-The gas oven that was declared unsafe and disconnected by an emergency gas engineer on the 29th of September of this year, and which had previously been warned about in the yearly gas safety inspections, and has not been considered safe enough by a gas engineer to reconnect since, leaving me and my family with no alternative means of cooking, despite us paying full rent as part of a rental agreement including an inventory that states we have use of a large range gas oven and stovetop, and:
-The possibly faulty wiring in the entrance vestibule that has meant that bulbs blow almost immediately we replace them, meaning that the entrance to the property is dangerous and unfit for safe use, which was reported two weeks after the faulty oven and also has not been fixed, despite said full rent being paid and such.
As I am sure you are aware, until last week I was a stay at hime mum, so would have been availiable for the repair people to perform the repairs at almost any time of day. However, now both me and my husband work full time, and so the repairs will have to be performed at a time that fits around our working hours. This means the repairs can be performed on a weekday before 10.30am or after 5.30pm, or on weekends. Of course this is with prior arrangement and notice. I am sure you appreciate that enough inconvenience has been caused to us in the time since these defects were reported to mean that we cannot submit to further problems.
Thank you for your time and assistance in solving this very distressing issue."