Overall delighted with our dormer loft conversion by Econoloft.
What we liked: helpful yet not pushy salesman; fair price and very clear contract so knew what was and was not included; excellent and efficient written and verbal communications with office staff; flexibility to vary design details prior to project start and also as project progressed ? felt the company was on our side; builder (and his team) gained our confidence very quickly: pro-active, excellent listener to our wishes, accommodated all our changes to the original design and offered design improvements as the project progressed. Nothing seemed too much to do, or even undo, in terms of changes we wanted too make; excellent standard of workmanship by builders; loved the fact that I was able to dovetail my own efforts into the project (eg plumbing and electrics, design and supply of own glass balustrade for the outside, sourcing and supplying own metal framed doors and windows).
Anything negative? Yes, unfortunately, but must stress that positives far outweigh the negatives, giving a score of 9 out of 10. Here are the negatives: damage to plaster on neighbour?s side of party wall eventually repaired, but much higher priority should have been given to repairing this quickly; resin roof and wet bathroom was done by Econoloft roofer who needed to take much more care to keep the permanently setting liquid resin off unwanted surfaces such as walls, shower outlet, and even our staircase carpet. Some broken roof tiles also as a result of careless manoeuvres by roofer or his assistant. Finally, builder proved difficult to contact for the final 5% of the work, prior to completion certificate being issued by buildings control company. I had to buy some insulation and complete some essential work myself before the completion certificate could be issued.
These negatives may sound alarming, but I must stress again that taking everything into account and in context I would award a final score of 9 out of 10.
We can honestly say we have ended up with a final product that has exceeded our expectations in terms of design, features, natural light, and maximisation of space.
Highly recommended!