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What would you do if you had serious concerns about a workman's honesty?

16 replies

DitaVonCheese · 16/11/2010 22:20

Evening all. Looking for some advice, though I'm not sure if there's actually anything I can do. We recently hired a plumber to do a complete replumb of the whole house, including fitting a new boiler, new radiators, taking out a back boiler etc. I asked around for personal recommendations and someone who I'll call K came highly recommended so we asked him to do a quote. He came, had a look, and told us it would be a two man job so would come back with his partner, J. The two of them came back and gave us a good quote, so we decided to go with them.

When the work started, J came back by himself and told us that K "had had to take his wife somewhere" Hmm but would be around. We never saw K at all, though J's teenage son did help him out from time to time.

Things started fine. J was a bit hit and miss as to when he'd turn up, but he did work a lot of evenings and weekends to make up so we didn't really mind (we weren't living in the house at the time). He took out the old copper water tank and a load of copper pipes and piled them in one of the bedrooms. A few days later I needed to paint the ceiling in there and got fed up moving the pipes so I could move my ladder and chucked them out of the window. We came back the next day to find that the copper tank had gone, and when I quizzed J about it he told us "a gypsy came and took it". I was so surprised that it took me a while to work out that he must have panicked when he couldn't find his big copper stash and called a contact to sell what was left, since he made it sound as though his gypsy had just wandered past, but we live in a cul de sac in a hamlet which is effectively a large cul de sac, so not exactly a lot of passing trade. He also took a gas fire which had been in front of the back boiler out of the skip. He told me that the gypsy had given his son a tenner in exchange Hmm

We were a bit annoyed as DH had been told that the copper would be worth a bit and we'd been planning to sell it ourselves, but put it down to a misunderstanding as we'd never specifically discussed who would have the copper that came out. It did niggle though that he'd told me he only got a tenner for it, as I was pretty sure that that was a lie.

When he installed the boiler, he told us that it was recommended that we have a large magnet called a magnetron installed as well, which would cost £100-120. I told him I would discuss it with DH but if I didn't say otherwise then assume we wanted it. I therefore assumed one had been installed and added £100 to the money we gave him. When I asked him if the money was correct, he was a bit evasive and said he couldn't remember - again I got the impression that he was lying but it was 9 pm, he'd driven 20 miles to get his money and we were in the thick of moving so ignored the niggles.

Since then we've been waiting for him to come back and install our shower (had to get the bathroom tiled first), which was supposed to be some time in the past week. No sign of our shower Hmm but we realised a couple of days ago that the pile of copper pipes, which was still in the garden as we hadn't actually got around to scrapping it Blush, and a cast iron fireplace which we'd removed from one of the bedrooms and left in the garden (we are the street skanks Blush) had both been taken in the past week. This is completely unsubstantiated, but I'm wondering whether he came round to do the work, saw the scrap and thought he might as well have it, bearing in mind I know he has a contact and I don't feel he's particularly honest.

Sorry this is so long Blush

My quesions I suppose are: (1) AIBU (2) is there anything I can do and (3) do I mention it to the acquaintance who recommended K in the first place (or to K for that matter)? I feel I ought to tell her but would feel a bit embarrassed/as though I was accusing her.

Thank you for reading if you got to the end!

OP posts:
BelleDeChocChipCookieMonster · 16/11/2010 22:25

Sorry but it sounds like you've hired a couple of cowboys. Have you called trading standards to see if they have recieved any complaints? You should never pay them until the job's complete and always check references. You should speak to K, he's probably sub contracted to J and has taken a percentage.

DitaVonCheese · 16/11/2010 22:28

I know we are complete idiots for paying before the shower was in (my parents have already made that clear Wink) - it was all a bit confused at the time. I will know next for time! Interesting about the subcontracting. I don't feel as though I have anything concrete enough to go to trading standards about. Really I just want to drag him through the local press (once our shower's in Wink)!

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lalalonglegs · 16/11/2010 22:30

I don't live in a small hamlet or a cul-de-sac but whenever I have done building work, we have had people knocking on our door constantly after any skanky old bits of metal so I wouldn't completely discount someone coming round - word gets round in the scrap metal community...

I'm not sure from your post if the magnet has been installed or not (what does it do exactly?). So did he take #100 dishonestly or do you suspect he did? Have you asked him since and has he refused to give the money back? Have to say, he sounds a bit of a chancer and it was foolish not to question him a bit but if the quote was good and you've come out only #100 and some old copper pipes down, I'd be relieved.

The main thing that would upset me is that you wanted K who had been recommended to do the job and he seems to have subbed it out - that probably is worth mentioning to the person who recommended him.

BelleDeChocChipCookieMonster · 16/11/2010 22:30

Call them to see if they have recieved any complaints. It's a good idea to have a look through the list of people who have been sued through the small claims aswell. Have you have it all checked by a qualified bod?

rebl · 16/11/2010 22:49

dita Where you live once the gypsys know there is stuff to be taken they'll be round to see whats there, sorry but fact of life round there Sad. I think that you have hired cowboys though Sad. You can use the gypsys to your advantage though, they take anything you leave out, saves you the bother!

Meglet · 16/11/2010 22:52

Trading Standards.

DitaVonCheese · 16/11/2010 22:56

I am such an eejit Blush Yep, we paid him £100 for the magnetron then I checked with him the other day where it was as we'd need to tell whoever serviced the boiler and he hadn't installed one, hence me being sure he'd known we'd overpaid him Angry

Thanks rebl, it actually helps if I don't think it's him as I'm already pissed off enough with him as it is. Sorry I've been so crap at emailing Blush we've had no end of problems with internet since we moved in (just got it back tonight so I'm having a MN binge!).

I think the work is good but perhaps we should get someone to check it out (who? would we have to pay them? Sorry, this is all new to me).

Thanks all, will check out trading standards.

OP posts:
Meglet · 16/11/2010 22:59

... and while I think about it. Your local trading standards website should have a list of recommended tradesmen who they will have checked out in advance. Should save any hassle in the future.

sooz28 · 16/11/2010 23:03

This reply has been deleted

Message withdrawn at poster's request.

BelleDeChocChipCookieMonster · 16/11/2010 23:05

I'm pretty sure I've said all of this.

lalalonglegs · 17/11/2010 09:49

Have you tried speaking to K since this happened? He was the person you originally hired and he should have been in charge of the job even if he subbed it out. I don't know about Gas Safe but when Corgi oversaw gas installations, they would send an inspector if you felt that it hadn't been done correctly - it was free.

The good news is that you got a good quote, the work has been (you think) good and all you have lost is #100 on a magnet and some copper pipes. The shower issue is annoying but presumably the pipework is in place if they asked you to do the tiling and just fixing the external parts of the shower is no biggie. I would forget about Trading Standards, they aren't going to be able to do anything but I would put pressure on K to come and finish off the job. We've all made mistakes with tradesmen, you live and learn Wink.

DitaVonCheese · 17/11/2010 10:04

J has about 12 hours left to come and fit the shower and radiator (no response to text this morning Hmm) but after that I'll contact K I think. The bathroom is the coldest room in the house by a noticeable degree, so it's making mornings pretty miserable here at the moment.

And yep, I've learned never to trust a workman. I am doing slightly better than my DB so far since he got ripped off £15K by a builder (and is still far far richer than me, damn him!).

OP posts:
lalalonglegs · 17/11/2010 10:13

Don't text, call. He will have your numbers on recognition on his phone - try calling from someone else's phone if you want to get through to him.

rebl · 17/11/2010 12:28

Dita Email me. I can't find your email address anymore. I can help.

DitaVonCheese · 17/11/2010 12:48

Done :)

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MrsThisIsTheCadillacOfNailguns · 17/11/2010 22:53

Could be the gypsies.When we had our cooker replaced,we put the old one in the [large] front garden,for my dad to collect for his scrap pile.It went out Friday afternoon,we were in all weekend,I went out for 2 hours Monday morning and it had gone by the time I'd got back.They'd also taken some copper piping too.We are in a tiny place down a dead end lane,but they'd obviously been driving around and spotted it.Scrap was fetching £200 a tonne recently,and we had people round every few days knocking,some got quite nasty if people refused to give them stuff.

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