Hi,
Our flat has been on the market for eight weeks now. We have had several viewings and last week had an offer, but it was ten thousand under which we could take (and still afford to buy another house) so we did not accept. So far, so promising.
BUT- I am just really disappointed with the service we have received from the estate agents. The only real contact/feedback we have had has been to suggest (after 4 weeks) that we dropped the price by fifteen thousand as they 'just weren't getting enough people through the door'. We refused (knowing lots of property would come off the market the next week when the CGT changes kicked in, which they did). They have now sulked for a week since we did not take the last offer and haven't returned our calls. The particulars have not even been completed on the company's website and there is still at falt in the same mansion block which sold at Christmas on their website for (obviously) much lower than ours in on for as it was at the bottom of the market.The flat is for sale with no chain etc. but that's not been mentioned in the particulars either- and yes, we have reminded them of these things, many times!
Am I being unreasonable to think that this is not really a good service for the eight thousand pounds they can expect to make out of us? (In estate agents currency, I've worked that out as four hundred polyester ties and two hundred Dan Brown novels!).
We are seriously considering letting them go and trying to sell privately but are worries about burining our bridges. Is it worth trying other agencies and negotiating a fixed time on the market with them? Has anyone got experience of selling without an agent?
Any advice about making estate agents actually do some work for their fee gratefully received!