At pickup today, I went to collect my DD (she's nearly 8) and the teachers didn't know where she was. They went looking but she turned up on her own. The whole thing lasted no more than 5 minutes, I think.
I let the teacher on the door know who I was collecting, and she couldn't see DD. She asked the other teacher, who was in the room, who replied "she's been collected by her mum" - but obviously she hadn't as I'm her mum... that teacher then went on to say something about there being "two of them" (my daughters name) but this isn't the case anyway, as there is another child who has a similar name, but it's not the same name. That teacher didn't do anything to look for my daughter, she just carried on doing what she was doing (it looked like she was tidying something away), and the other teacher who was on the door went to look for her.
I spoke to my DD and she said she had gone to the toilet (she has told me she asked the teacher, the one who seemed to think my daughter had been collected, who said yes) but then decided to go get her coat from outside her classroom (she didn't ask a teacher to do this), which meant going to a different part of the school. I have spoken to DD about the importance of telling teachers where you're going and not to go anywhere without telling a teacher where she is going.
Am I right to send an email to the head/safeguarding lead about it? Or am I overreacting?