I pay for milk for my child. Have done for years.
I obviously have to input my child's details myself into the milk website they use and pay for it myself.
I received an email today from the milk company saying my amount has been closed as it's either no longer required or my child has left the school.
This was the first I'd heard of this so I was confused.
After mentioning it to my child it appears recently she's thought the milk has changed and when the receptionist asked who doesn't want milk anymore she was one who put her hand up.
She forgot about this but also I'm not sure she made the connection that the teacher was going to cancel this permanently type thing.
Shouldn't I have been notified about this?
I thought because this was something I organised and paid for myself, it would be me who would have to cancel.