Need opinion on teacher's response

[TinaAnit]

Hello everyone, I am a bit stumped and just looking for different opinions on whether teacher's reply was appropriate. The issue in question is use of chatGPT (AI chatbot) to reply to my email, which was about concern of bullying towards DD and other children (won't go into details). Is that acceptable and it only matters what message email was trying to say, or dishonest and rushed way of doing it to get it over with?
I am a bit taken a back and not sure how to take it, what do you think?

Now just for the context it's not possible to prove 100% that it was written by AI, but it's quite close to 90%. I have spotted it immediately because it's part of my study and worked lots of hours on it through research etc. Also AI checker and chatGPT itself confirmed that it's highly possible it was written by it. And even if somebody hasn't used it before it would be strange to them too, as it was written so formally you'd think it was written for media press.

For those who never tried using it you can simply copy somebody's email and say 'answer this email and tell them that..(for example tell them that I will check)' then it would generate quite lengthy email and be super compassionate, talk about school values etc.

In normal circumstances I wouldn't have an issue because I know teachers are so busy even outside of school hours, but not sure how to feel about a sensitive subject such as this one?

No, the post about messaging though app etc. was to address some of the other posts and is a digression from my original question/concern. Issues were not addressed, nothing I talked about was even mentioned. But as I said I accept what everyone is saying as long as rushed emails are just that and not how things are usually done.
Majority of the replies to my post have been actually super helpful because I am now able to see where and why I feel the way I do, and why it was a trigger or looked like a red flag. That is to say just because things are done differently, doesn't mean it's worse. But I guess that was the reason why it would made me feel this way.
I have never had any conversation with the teacher or a meeting, about my daughter starting in-year to get basic information about the class/teaching what they need, how to catch up with the material..nothing. Teacher never suggested it or thought there is a need for that? Even after asking her if she could tell me if there is anything we need to know as we don't know anything starting new. Then the situation with generic response to bullying. So I hope that helps illustrate why I've felt the way I did.

Your experience with the previous school's communication is unusual. I think every parent I've ever spoken to has complained about the lack of communication or notice from schools.
I'd say the issues re PE days etc you should be contacting the office about.
Do you not have an opportunity to talk to the teacher at drop off or pick up?
Are you due a parents evening soon?

I've written 'Dear parent/carer' loads, I'm not a bot.

Dear parent/carer is how generic letters are started in schools.

I just asked chatgpt to generate an email to a parent concerned about bullying and it started with "Dear [Parent's Name],"

This suggests it's more likely to be a school template letter rather than an AI one.

It's interesting how it can be convenient for someone to take anything out of context and ignore the rest of the text; where I clearly said it's not just how it starts but that the rest is obvious (and proven by few checkers etc etc), so clearly I wouldn't make this conclusion solely on how the email starts. But anyways thanks and have a lovely rest of the evening 😊

What year is she in. On line learning platforms are ubiquitous in reception. Y1 totally different. Parents begin to beheld at a distance and it can be a huge change.

I wouldn't know anyone who has the time to give parents that type of attention. PE days should have been communicated directly to class or just ask the class WhatsApp group. Teachers are not going to talk to you or give feedback. You generally only hear If there's an issue.

Surely instance of bullying towards more than one child would count as an issue? This was the main subject in this thread but it went in all kinds of directions.
We are not demanding any unreasonable attention by any means, only wanted to have a short meeting as our daughter had to stay at home waiting for allocation so missed out on a lot. I can't believe that teachers don't give any introductions on the subjects, curriculum, trips or anything else related at the start of the year?
But I only mentioned it because I realised that this might be why I took it clearly so much more to heart than anyone else would, because at her first school it was so different. Not just in reception, but through whole primary groups.

Thanks everyone for your input. I am going to close this thread now as I got a few different perspectives on using bot/template to (kind of) answer an email on a very sensitive subject, which is all I asked for. The most important thing is that it will hopefully going to be sorted, so that I can finally stop overthinking and worrying.

I think this is OK as an automated response but when you need to speak to a member of staff you'd be calling the office and dealing with leadership teams, this is their remit. Parents should not have access to individual teachers contacts and should not be thinking class teachers would respond, this would just be passed to dept head or similar for immediate contact, as its urgent.

Yes all sent out at the beginning of the year. In primary. Is this secondary then.
? Good luck hearing anything at all and she should know anyway. If primary pr
arent whats app will have it or ask office for the information. If you can’t get anything then it is poor form. They will get back to you about bullying when they have looked into it

Exactly. These days there are so many different family set ups that a teacher would need a spreadsheet to keep track of which parents use different surnames to the child/ children and what the various family surnames are, which parent is widowed, or head of a single family, if there is a resident parent and if communications have to be shared with non resident parents, if the child is fostered or living with a family member other than a parent. It is a minefield and one which is very likely to blow up in a teachers face if they accidentally get it wrong, especially when they are still getting to grips with a new class. Dear Parent/ Carer is perfectly acceptable, well, for most parents anyway.

I think it is likely that the HT of your child’s present school has put restrictions in place to stop their teachers being bombarded by daily emails about pe days and lost cardigans and using up time and energy responding when they could be doing useful things like preparing lessons or looking thoroughly into accusations of bullying.

Thirty children in a class, even one email a week per family means six emails a day to be responded to after a full days work.