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Primary education

Join our Primary Education forum to discuss starting school and helping your child get the most out of it.

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Original poster

Attendance

8 replies

sweatynoob · 30/03/2023 18:17

Just after some advice for a friend. She is the non resident parent to two children but retains parental responsibility and has 40/60 care. School have sent her a letter with attendance concerns for both her girls. She doesnt have them many school days so is unsure of attendance. She has asked for the details behind the letter and they’ve responded that it is a ‘subject access request’ and itll take a month to consider.

Is this the correct process?

thanks

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Original poster

sweatynoob · 30/03/2023 19:06

Any ideas?

OP posts:

LadyLapsang · 30/03/2023 20:58

Can you not discuss this with her ex?

handmademitlove · 30/03/2023 21:08

School are being unnecessarily obstructive if that is their response. I would suggest emailing and requesting a copy of their attendance record specifically in order to further consider the letter they had sent. Point out to them that a subject access request would take them much longer to facilitate when she only wants attendance information. If they are difficult, put in a subject access request - they have to comply, it may just take a while longer. Also ask if the school uses any apps such as mychildatschool or sims parent - these would both show attendance normally and as a parent she is entitled to a login to these. They may have only sent this to the resident parent.

QuillBill · 30/03/2023 21:22

That's madness. They've sent her a letter to complain/tell her to do something about it but they won't disclose the details of what the actual issue is.

Original poster

sweatynoob · 30/03/2023 21:32

Thank you!

No she cant ask the ex as they have a good relationship at the moment and questioning something like this has the potential to tip the relationship again.

She did make the request and the reply was they have sent it on as a subject access request to the data protection officer - who knows why. I guess she will have to wait for the outcome.

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Original poster

sweatynoob · 31/03/2023 21:41

So the response from the school today has been they need to let the dad know about the request and then get his permission to hand over the information - that isnt correct is it?

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prh47bridge · 01/04/2023 00:28

No, it isn't. She has PR. She is therefore entitled to the same information as her ex. The school cannot make him the gatekeeper, deciding what information she should be given.

Swansong124 · 01/04/2023 12:37

sweatynoob · 30/03/2023 21:32

Thank you!

No she cant ask the ex as they have a good relationship at the moment and questioning something like this has the potential to tip the relationship again.

She did make the request and the reply was they have sent it on as a subject access request to the data protection officer - who knows why. I guess she will have to wait for the outcome.

That seems a bit strange - he will have presumably got the same letter so especially if on good terms, not talking about it is a bit weird?

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