Lack of support from school

[mummyterror]

Hello. I'm hoping someone can give me some advice.
My daughter is struggling with anxiety and stress at the moment, meaning she is missing school and having a hard time coping in school.
My husband has cancer and is having aggressive chemotherapy weekly which he has been having for the last year, this is a very hard time for all my family.
I've had meetings with the school and they say they will offer her support in school etc but it never happens. She comes home most days crying that she's had a horrible day,been shouted at or teacher has made comments about her attendence etc. She's finding it hard to concentrate which is understandable and getting told off for it.
Last week she came home saying she had been asked questions about her dad, time off school and home life which has upset her.
What can I ask the school to do to help? At the moment it's like they are just making everything more stressful for all of us.
Thank you for reading and sorry for the long post.

I’m so sorry to hear about your husband I hope you hear some good news very soon

Your poor daughter I would speak to the school nurse and the governors if you’ve already spoken to the head. She needs support urgently the little love will not be able to concentrate because she terrified.

I would also speak to education welfare and explain to them the situation, that your daughter is not getting any support in school and ask if there is anything they can help with or suggest.

Macmillan or Marie Curie might be blue to help with any services that may be able to offer your daughter some counselling, therapy or groups where your daughter can be with other children going through the same experience.

If your daughter needs it though don’t hesitate to go and see your GP for a note to sign her off school for a little while until the adequate support is in place or she’s managed to access some services to help.

How old is your daughter? I would expect Pastoral in secondary school to pick this up and keep in close contact with you. In Primary I would expect the class teacher to stay in contact.

When you had meetings in school, what was agreed that would happen and by when? If this hasn't been put in place, I would contact the school in writing (email) asking when the support that was agreed at such and such a meeting on such and such a date will be in place as DD needs this in order to support her attendance and education.

After that, if nothing happens again, I would escalate further up the chain - you could look at the school complaints procedure and use that too raise a complaint.

I hope the hospital your DH is under is providing support to you all, or at least signposting to where you can access support.