My daughter keeps getting fsm even though she's not entitled. (she use to be as I was on income support for a while due to me and my husband temporarily seperating, but we got back together last October so she's not been entitled since then) I've told the receptionist at the school a hundred times that they're not charging her but she just says she will deal with it then I never hear from her again! The problem is I use to top up her dinner account a few weeks worth in one go, as she only has dinners once or twice a week (unless it's really cold then she likes it more often) then when we got the text to say the account was getting low we would top it up again. By the time I realised we hadn't got a text to re top and checked the account and discovered what was going on it must have been a few months worth of free dinners she had gotten. (didn't check sooner as it honestly doesn't enter my head until we get the text due to the fact she prefers pack ups mostly so sometimes the money lasts a week sometimes it can last months). So I know I already owe some sort of lump sum, but it's just frustrating me it's gone on for so long. Does anyone have any idea why this is happening? And if there's a way I can fix it myself?