I chair and sit on appeals panels. Quite often we are faced with a family who have moved into the area, and whose primary aged children have been allocated different schools, and who find it impossible to get all children to school on time. These are very often single parents, or families where the wage-earner works long hours and cannot help. So many of the schools show very little understanding of the difficulty these parents face, and complain about children being late. Surely some basic compassion and humanity should come before statistics about punctuality.