Does anybody know the procedure that schools use if another parent has complained about my childs behaviour towards their child??? Another parent has reported my son to the school for bullying and has asked for it to be sorted immediately. I heard that he had made a complaint about my child via FB. When I spoke to the Head today he said 'it is being dealt with and I am not to worry'. Am I obliged to be contacted if there is a someone complains about my child. I was called into class regarding the said incident but I was assured all had been sorted.