So we moved areas when dd was about to start year 1. The nearest schools were full so we got our third choice which is 4 miles away. I believed we would be entitled to help with transport (since we applied to the local school but didn't get in and the one we got was more than 2 miles away). Initially I didn't explore transport as wanted dd to settle in but now it would really help me so I applied.
We have been refused help with transport because according to admissions, the school she's at wasn't the 'nearest' one with a place. So I thought that sounded odd since in my mind the school they said was nearest is further away, and google maps agrees. So I asked them about this and they said admissions use straight line distances. Is it me or is that ridiculous?! The school we ended up at is closer in terms of driving distance and journey time but the other school is closer as the crow flies - totally irrelevant when you're talking about 4 miles surely? Never mind the fact that if we had gone to the school they say is closest we would have been entitled to a taxi and it would have cost them more because it's a longer journey time.
Not sure where to go with this next - their policy seems unfair but do I have any chance of winning an appeal? I will start by emailing the transport lady who has written to me but she says she doesn't have any discretion.