During the application process for our child's primary school place we discovered that we required a 'letter from the Child Benefit Office dated within the last 12 months and showing your child's name'. This was not made at all clear until you'd submitted the online form and the only way to get this letter was to request it from the Child Benefit Office and wait 2-3 weeks. Thankfully we were organised and sorted it early, however I've just received a letter to say that we didn't submit the required letter and must send it in urgently. It turns out that the vital name had been printed on the reverse of the letter. Obviously this was entirely our fault and we'll put a copy of both sides of the letter in the post on Monday but I just wondered...am I the only one who's found the whole process unnecessarily bureaucratic and archaic? Fingers crossed it doesn't affect our application.