I would appreciate any opinions or advice on this situation please.
Ds has SEN and some disabilities and previously attended a school which is considered to be outstanding for helping children with SEN. I began to feel that they didn't really want him there and he sometimes would come home saying things which he said had been told to him by staff or that he had overheard which were quite negative and sometimes downright nasty about him. I appreciate that children can sometimes misinterpret things but any time I did raise any concerns to school these were always brushed off and I was told it hadn't been said etc.
Anyway, things gradually deteriorated there and after he had left I obtained copies of his records. I was shocked to see that some nasty comments had actually been written about him by staff such as implying that he was pretending to be ill when he was absent due to his disability etc. This made me wonder whether the verbal remarks had actually been made to him after all.
Even worse were notes that were made about a phobia that he has. He can't physically do a certain thing because of this phobia and school had been advised of this by a medical professional. In their records staff wrote that they considered that he was in fact 'choosing' not to do this and that they were going to persist with doing it! 
. This would have made him really anxious and I can't believe that they have actually written that and then later copied it and sent it to me. I am worried about any other children with phobia's or needs that may be being ignored or made worse because the school don't believe them. Wwyd in this situation?