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How do you give good feedback to your DC's school?

36 replies

LynetteScavo · 01/01/2014 17:35

I admit I'm the first parent to phone/write to the school if I'm not happy about about something - partly because I work FT and and don't get the opportunity to have a quick word with the teacher or HT who hovers on the playground.

But sometimes I really want to say thank you, or say how well the schools team played during a weekend match (when it's been organised by outside club, so school staff don't attend)

I really am thankful for the little things the staff do, and am very proud of how the DC represent the school and play as a team. At DS1's high school I can email, but the primary school don't do emails.

I'm wishing there was a way of giving the school positive feedback - I know I'm not the only parents to feel like this, and would like to suggest something to the HT, but not sure what.

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BeerTricksPotter · 01/01/2014 17:42

This reply has been deleted

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Roisin · 01/01/2014 17:45

a good thing for this is a School Twitter or Facebook account. They can regularly post news and parents can put well dones and thank yous on there too.

I emailed a thank you/well done to the Head of Music after a big concert a couple of months ago (new school: we moved). The email was clearly circulated round all staff, as I've had various comments about it.

It really is a boost to staff to get positive feedback in whatever form.

mrz · 01/01/2014 18:04

Please NOT Facebook or Twitter! Shock why don't you send a good old fashioned thank you letter

LynetteScavo · 01/01/2014 18:21

I know some schools do have twitter, and it sounds a good idea if, apparently, expensive to set up. (I've no idea why, but have heard of primaries getting someone in to do it and it costing thousands, unless you have a willing IT parent Confused)

I guess I'll have to invest in some decent notepaper.

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TheOldestCat · 01/01/2014 18:24

I've emailed the headteacher and I know on one occasion he printed it out to share with the relevant staff.

LynetteScavo · 01/01/2014 18:36

I actually think it would be really good if the school had an email just for compliments and concerns, such as "I've noticed there are loads of leaves on the path into school - if it's not possible for the caretaker to clear them, would you like some parents to help clear them?" Or the football team played really well on Saturday in the tournament.The children played really well as a team, and their behaviour was impeccable throughout."

Would it be bonkers to suggest this?

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mrz · 01/01/2014 18:47

The school will have an email as will the head.

LynetteScavo · 01/01/2014 18:48

Yes, but you think they will give that out to me? Grin

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BeerTricksPotter · 01/01/2014 18:51

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SapphireMoon · 01/01/2014 18:57

Yes, check website for email address.
Website may also have a Feedback section too.

EvilTwins · 01/01/2014 19:02

Twitter expensive to set up??? Bizarre... My school (admittedly secondary) uses Twitter quite extensively - lots of depts have accounts and we encourage students and parents to use them.

As a teacher I love getting positive feedback - obviously it rarely happens Grin. I've had emails, thank you notes and cards in the past. Notes/cards mean the most. I think you should just write a letter. Either post it or put it in DC's bag.

mrz · 01/01/2014 19:06

Check on school or LEA website they usually list school emails

Minime85 · 01/01/2014 19:08

I send letters in. that way head can share with staff involved and can be kept on file for things like Ofsted and individual teacher performance management. I also send cards in sometimes to individual teachers.

as a teacher myself we rarely get thank yous in a formal/official capacity, especially at secondary. but it means a great deal. I had one this Christmas and have proudly told my family as it means a lot and something I will always keep.

mrz · 01/01/2014 19:08

Our parents set up facebook /twitter accounts so don't think it costly but we've had issues which is why I wouldn't advice that route

Nocomet · 01/01/2014 19:08

Isn't there an email address on the school web site?

I'm a school governor and I know all complementary letters and Emails are circulated to relevant parties and very very much appreciated.

LynetteScavo · 01/01/2014 20:08

There is an admin email address! I'll try that. Smile

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mrz · 01/01/2014 20:18

That is the school email.

SE13Mummy · 01/01/2014 20:45

As a parent I email the individual concerned, email the school office/headteacher or write a note of thanks. I only take my own DCs to/from school once a week (I teach in a different borough) so will thank people in person when I get the chance.

As a teacher I love receiving any kind of thanks in any form - email, in person, a card or a post-it note.

Lots of LA primary schools construct their email addresses in a fairly similar way e.g. [email protected] and those who don't use that format will often have something in place to receive emails sent to that address. Generally, sending one to [email protected] or admin@... will get the email to the school admin team. An email to [email protected] will be picked up by the headteacher or possibly the senior admin officer.

My school email address claims it's something along the lines of [email protected] - emails sent to that address or to the [email protected] both reach me.

mrz · 01/01/2014 20:55

I confess to rarely checking my school email account.

MillyMollyMama · 02/01/2014 10:36

A good, old fashioned, letter! Emails are impersonal. Twitter and Facebook comments feel more like a marketing exercise than a genuine thank you. Send a box of biscuits for the staff room.

NoComet · 02/01/2014 11:55

Our school gives out everyone's Email and there is a system, so you can work out new teachers quite easily.

Letter Confused oh! a you mean a paper thing. They are a real pain as all our local rural post offices have shut and I never can find one of those daft stickers with the Queen on.

mrz · 02/01/2014 12:30

why do you need to post the letter? [confsed] send it in with the child

LynetteScavo · 02/01/2014 13:48

Send it in with the child?- lol! So it can get squished at the bottom of the bag, never to see daylight again?

If a letter/form has to be handed in, and I need it to be received I leave it on the desk at reception.

I do supply the staffroom with biscuits on occasion, but not every time I want to say how nice the displays in the hall look. Grin

DS1's high school provides all teachers emails, which makes things so much easier.

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mrz · 02/01/2014 16:31

I get lots of unsquashed letters handed to me by 4 year olds ... so it can be done.

mrz · 02/01/2014 16:36

i also get lots of lovely thank you cards as do other staff if you want an alternative.