My child is being bullied and threatend by another parent on school grounds/property and head teacher is not doing anything

[honestyismybond1]

Ok trying to stay calm! My child goes to an amazing school where for 5 years we have never had one single problem with any other child,parent or staff.I know we have been very lucky.Sadly a fellow parent who joined the school later on has a daughter in the same class.To put it kindly this parent has a very aggresive nature but daughter is pretty harmless.Many parents have warned me about this parent and requested to move class just to avoid her.I should have listerned but we had not had any direct problems.My child used to have speech problems but they went several years ago.Anyway one night last week my D came out of school white as a sheet,shaking with distorted speech.This disgusting parent had gone into the cloak room screaming at my D and pointing in her face backing her up against the wall.
I took my D straight to see the head who was'nt around so advised see head.in the morning.I sent a very blunt but polite email to the head asking for serious action.Head replied saying would be speaking to the crazy mum and telling her she would be banned if this ever happend again.I went to see him in person and thought I was in the twilight zone.Head totally played it down saying we all get a bit stressed at Xmas!When I brought up previous agression issues parent has had with others that I & many other had witnessed he acted like I was agressive one for bringing it up.I asked if he could stop parent coming into contact with my d who is scared stiff of her and he said he would try!Crazy parent now pushes past my child everyday and stands in cloakroom fixated on my child.No parents are even ment to go in there.This parent now travels out if her way to go the same route as us to school.I have explained all this to head.but all he says is I will talk to her! My D loves school and has always been so happy is now beging me not to go into school.Head says unless Crazy mum admits it he can not do a thing.So many children placed her there who head as spoken to! I feel so useless!

Just wanted to say you did the right thing with the police. Vile woman, there is no justification. And I'd tell the ht that their lack of involvement in safe guarding your child on their premises is why you've had to involve the police.

Woah-where did the racism come from?

Missed that. Where's the racism at?

On the previous page-where the OP is giving an update. She says the lady is accusing OP of racism?

Also had CM doing similar verbal abuse at my DD who had done nothing. Not all actions by adults are reactions - sometimes you really do just have unjustifiable actions which need stopped. Good on you OP but keep up the pressure on the school as they will likely stop all cloakroom monitoring after the holidays if they can. Def. contact the police and have the incident logged and make sure that the action is also logged with the LEA.

Update! This is now getting so out of control.The head teacher is new and wants to play the whole thing down to my utter amazement the bullying parent is saying she feel victimised.CM is saying is being falsely accused.Still waiting for police to get intouch.Cloakroom has been unguarded for two nights! CM has been in & out of that cloakroom all week but says she has'nt to the head.I know he knows she has.To be honest will go to GP because it is really
making me sick.This happend weeks ago and today ive only just found out CM was only told this Tuesday to stay out cloakroom.I so confussed I was given the impression CM was told when it happend!I get the strong feeling the governors will be no good because they picked him to be the new head.Community protection team I think is the way to go.This ville woman gets away we utter murder by counter claiming, shouting loudiest and screaming racist and anybody who goes against her.Race has nothing to do witha huge grown woman threatening a child in a tiny confined space.The head had the front to say we can bring in mediators to help you and the mum talk! Once again I had to point out this is an aggressive parent towards a child.The child is the victim.My child is the victim

This is a safeguarding issue and the ht must act to ensure the children in the school feel (are?) safe.
Contact him in writing but make sure you make your concerns all about the safeguarding of the children. He can't put an adults needs above that.
If no adults are allowed into the cloakroom (except staff obv) then no adults should be in there - that's not racist or discrimination.
If you aren't happy you should contact your local education authority and ask for the safeguarding officer.

I don't understand why the school let this woman walk into the cloakroom!

Our school has two members of staff at the door in the morning, no parents allowed through, if you need to talk you talk to the staff on the door.

Utterly ridiculous OP, hope you get this sorted.

This seems outrageous to me. I would definitely push the police again. Stalking is now a criminal offence. It also sounds like she is genuinely dangerous and things could escalate. I would write to the head formally complaining about his lack of action so far and copy it to the board of governors. Finally, if you can afford it, and I am aware it is expensive, I would seek leg advice and get the lawyers to write a formal letter to the school.

Best of luck, it sounds like a really horrible situation. I am not sure i would remain as lev headed as you.

I think you now need to bring this to Ofsteds attention. And perhaps health and safety at the council and the lea? Ht is not able to resolve anything. Push the issue with the police.

Keep records of everything. The school's response appears to be grossly inadequate and your child is suffering. I hope it doesn't come to this but if you need to move your child to another school to get away from this woman you will need evidence to show that the school has failed to address the issue properly (indeed, from what you have reported they have failed to address the issue at all).

You need to follow the school's complaints procedure. If you have not already done so make it clear to the head that you are making a formal complaint. If the head still fails to sort it out you should escalate to the Chair of the Governors. Even if this doesn't achieve anything directly it will help you get a place at another school if this becomes necessary.

This behaviour would get a site ban at our school. Less than that even! Am shocked at HT. You need to copy the governing body in on all of this as well. Have you also f

Followed the complaints procedure for the school? Don't leave them with any wiggle room. This is a safe guarding issue and your daughter is not safe. I cannot understand why the school is trying to get you to mediation instead of addressing this. At a panel hearing this would not go down well.

Oh my goodness this us terrible. I feel for your DC. I'd call the Ofsted number. Seriously.

That'd make the (stupid) Head get it out of the sand. I worked under a Head (Year 6 teacher) who was terrified of aggressive parents. As a result, there was little discipline in the school and these parents were given a voice at meetings and pacified. It was crap. Bet your head is afraid of being in your DC's position and is hence keeping the parent at arm's length.
Not on.

How did the original incident happen in the first place without a staff member knowing? Aren't the children supervised or at least within earshot of teachers when they are in there?