In need of help - I grew up in a different country and have no experience of the state education system in the UK. my DD is in year 1 at a very small rural(ish) primary school. she is doing well academically but is a bit delicate in social and emotional development (she is prone to anxiety and her enjoyment and performance is a direct product of how confident she is feeling - as for all children I'm sure). She claims she is settled and enjoying her school, and while her confidence has increased over last year, I see increasing signs that indicate she is not settled (or not as settled as I would hope for her). Following a string of difficulty with the school on issues ranging from communication (letters only 1 or 2 days ahead of an event asking parents to attend, without sufficient information) to the lunch room lady shouting at the children to shutup and telling them treats are forbidden in packed lunches, I fear that the environment of the school is increasingly bad for her continued emotional wellbeing and growth. I have emailed and spoken to the headmaster on several occasions to no avail. If I change her school I'm worried the move will shake her confidence and set her back. Also what if these issues are typical in primary schools and my expectations are just out of synch with provision in the UK? How do I know if the school is actually just very poor or if its time to change??? HELP!!!