A close friend/neighbour of mine has a 4 year old DS about the start school in Sept and she has literally spent the last 2 years visiting and investigating many schools in the fairly large city in which we live. She worked really hard to get him into an excellent local school even though it had a long waiting list and is slightly out of catchment. She was soooo delighted when her DS was eventually given a place there. Her DS has been on a couple of visits, met his new teacher and new classmates and they have bought the uniform. She then experienced problems planning for September because the school has no before school care and as a teacher she cannot be flexible about when she starts work (she would only need about 10 mins before school care as the place she teaches at is very close to this primary school). She investigated many childcare options and phoned the local education authority for advice. The person she spoke to advised her that another excellent school in the area DOES have before school care and that it wouldn't hurt for her to apply there even though it's a long shot. My friend had already known about this school's before school care but as the waiting list is so long for this school hadn't even tried there. Even though she still wanted her DS to go the the original school as she was getting desperate and knew this second school was also excellent she filled out a form last week on the off chance that there might be a late place.
When she phoned up to investigate yesterday she found out that, just as she had thought, she hadn't got a place at this second school but then was horrified when the person on the phone casually told her that she had now also lost her place at the original school. If she had had ANY IDEA that this had been a risk she would NEVER have bothered applying to this second school. She would honestly have done anything else to find an answer to the before school care problem rather than lose this place. She has now been given a place at a far less good school quite far away, with no before school care either!
She is absolutely devastated - floods of tears! Is there anything she can do? She really really feels as though she has been mislead!