I find my 11 year old daughter so so difficult to deal with. I've struggled since she was about 7 years old with major sleep problems and a temper that would cause her to physically lash out. At school this was never displayed so I had no back up when looking for help so she had a few sessions of hypnotherapy privately. If we have any issues with her we need to discuss, she immediately says we are mean, starts crying and speaking in a high pitched voice repeating 'just stop' 'just stop' last night she had been unpleasant via text to her friend so I wanted to talk to her about it. I was calm, didn't raise my voice, listened to what she said but when I talk I get that 'just stop' reaction. It's driving me mad as her young sister had started parroting it. It's as if I can't tell them off for anything without this happening. If I get angry it just escalates the situation so it's pointless. Feel I'm being manipulated into never being able to tell her off. This isn't a new situation it's been going on long before lockdown, this is the first time I've had time to sit and write/think about it. Any tips/suggestions on how to deal with this kind of behaviour and any ways for me to react differently?