Snow Closure Refund

[DaddyofThree]

We've just recieved our invoice for next half-term (Post Easter) and were suprised to see a £7.50 (3*£2.50) refund for the 3 days that the pre-school was closed by snow. They had little choice in the closure as the primary school within which they are situated was also closed.
As the closure was (we hope) exceptional and unexpected we have asked them to keep the refunded amount as I am sure they still have to pay staff. However we know that many others are accepting the refund and are a little concerned at the hole this will create in their budget - although I assume they still get the subsidy for the missing sessions?
I was wondering if the refund is normal with other pre-schools and whether any out there have specific wording in their T&Cs which cover this eventuality.

Dof3

our T&C covers emergency closure so we won't be getting refunds.

We're refunding snow days, so yes, I think it is pretty normal. However, personally, I have told our treasurer that I don't want a refund for the reasons you've outlined - although I think we're only due one lunch as the rest is funded, but that's not the point!

We have refunded, whilst paying staff, and it does knock a lot off the budget!

None of our parents have turned it down though.

Doesn't the pre-school insurance cover that ?

No pre-school insurance doesn't cover that, if it did it would probably be claim smaller than the excess IYSWIM. They would still get the EYFA grant for those claiming that though.

i didn't get a refund, but did get an extra day that week to make up for it. i asked if it would be ok to do that as i'm self employed, if i can't work, i can't earn, and i had a deadline!.