Hi all
Am after some advice. We took our son on a family holiday so he missed a week of nursery. When I took him back I received a invoice for the days he didn't attend!
We have the 30 hours free funding for working parents. As the council didn't fund the week he had off they passed it on to us!
Apparently I am paying to keep his place open. What confuses me is I only use 18 of my 30 hours but when I put him on an additional day due to work, they would only take him if another child was on holiday but also charge me for the day! So they are being paid twice for the same place! They wouldn't take the additional day from my free hours as it was "a one off". Has anyone else experienced this? Do i pay it or investigate it further? Any advice welcome.
Thank u for reading x