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HELP! Pregnancy issues caused me to cancel holiday.. but already paid in full

15 replies

bgui · 17/06/2019 17:03

Hi all

Myself and my partner are due to go on holiday in 9 days to Tenerife and spent 900 on the holiday. Made my last payment 5 days ago and we've been skint trying to pay this, but we wanted some alone time before we had our first child, which is due at the end of August.

I've sadly been rushed into hospital 3 days ago as I went into labour at 29 weeks, luckily they have managed to stop contractions and stop my cervix from dilating, but I am in the high risk ward and obviously my baby is my NUMBER ONE priority and I couldn't give a damn about this holiday or going anymore. As long as my baby is safe.

I'm posting this for advice because we had paid for all inclusive, which covered us for food etc everything, and we were due to be paid by work our wages whilst on holiday , so we knew we were covered. However NOW, were in hospital, have no money until end of month, we aren't going on holiday and don't have our food covered, and we're in a mess. the day I was planning on taking out travel insurance, I went into labour. So I can't claim any of my money back. Is there a way around this? Do you think a holiday company would help me out or reschedule or ANYTHING considering I don't have insurance? Slim chance , but we need that money so badly now.

Please no judgements or nasty comments, just wondering if anyone has been in our situation and been compensated if they had to cancel a holiday last minute . Thank you x

OP posts:
Are your children’s vaccines up to date?
Wildorchidz · 17/06/2019 17:09

Who did you book with ? Have you asked them?

Wildorchidz · 17/06/2019 17:10

And really hope all goes well with the remainder of your pregnancy

Teaandchocolatecake · 17/06/2019 17:10

I doubt they will allow you to reschedule but they may let you as a gesture of goodwill, providing you pay the difference between the cost of the date you were going and the new date.

There’s not a chance they will return your money.

Have you left yourselves with literally zero money to last you through the month?

Charm23 · 17/06/2019 17:10

Who did you book with? I'd try asking them via social media

emmaluggs · 17/06/2019 17:11

Very much doubt it as that’s what insurance is for. Are you sure you don’t have insurance with a bank account or something?

QuilliamCakespeare · 17/06/2019 17:20

Never book a holiday without taking out travel insurance. They usually cover cancellations due to medical issues affecting any of your party.

A harsh lessons learned, unfortunately.

Chickenwings85 · 17/06/2019 17:24

Just answered you in travel advice.

Darkstar4855 · 17/06/2019 20:00

Can you sell the holiday on to anyone you know? There would probably be a charge for the name change but at least you would get something back and have a bit of cash to tide you over.

FairyDust92 · 18/06/2019 07:40

Did you pay on credit card or debit? I think sometimes you can claim back on credit but I'm really unsure. Hope the pregnancy goes well and you get at least some of your money back. As others have said they may do it as a good will gesture x

Mamabear12 · 18/06/2019 07:55

You can try to ask if you can switch dates and pay the difference. Unfortunately, companies are not always so understanding. I booked a ticket through Expedia for united to fly home as my father was in ICU with sepsis. While home I needed to extend my ticket as he was dying. We needed to make funeral arrangements. They were both not helpful at all. Even with death they don’t care. I had to buy a separate ticket to fly home at a later date, so was out of pocket another 600!! No compassion. Awful!

Mondayblues7 · 18/06/2019 07:57

Unless you have travel insurance it's very unlikely you will get a refund. As a PP said you could try and sell your holiday to someone but there would be a fee for name changes.

If I were in your position, I would write (not social media or email) actually send a letter with copies of proof from doctors etc and explain the situation . They may offer something. Social media isn't the way to go with something like this.

Hoping the rest of your pregnancy goes smoothly.

MonkeyfaceThereturn · 18/06/2019 07:57

Problem is, as much as a gesture of goodwill is fine, where do companies draw the line? Which sob story is deemed sad enough to change a holiday? This is why you take out travel insurance the minute you book the holiday, not just before you go.

Sadly I think you just have to write it off. A business shouldn't be out of pocket as you didn't insure yourselves.

I really hope the rest of your pregnancy goes well. I've had preemies and also had labour stopped successfully at 30 weeks. Good luck Smile

pelirocco123 · 18/06/2019 08:02

FairyDust92 Tue 18-Jun-19 07:40:32
Did you pay on credit card or debit? I think sometimes you can claim back on credit but I'm really unsure. Hope the pregnancy goes well and you get at least some of your money back. As others have said they may do it as a good will gesture x

Of course you cant claim back on credit card , that rule is there to protect you if the company doesn't provide what you paid for

As a warning to others you must have travel insurance in place when you book the holiday

As others have said they may let to re shedule the holiday

pelirocco123 · 18/06/2019 08:04

ou can try to ask if you can switch dates and pay the difference. Unfortunately, companies are not always so understanding. I booked a ticket through Expedia for united to fly home as my father was in ICU with sepsis. While home I needed to extend my ticket as he was dying. We needed to make funeral arrangements. They were both not helpful at all. Even with death they don’t care. I had to buy a separate ticket to fly home at a later date, so was out of pocket another 600!! No compassion. Awful!

Expedia are only the booking agent , they have no control over the airline

MonkeyfaceThereturn · 18/06/2019 08:10

And sadly, businesses can't afford to show compassion.

My grandad was a taxi driver who went out of business as he refused fares from mums, disabled, elderly....🙈

They aren't charities.

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