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Talk about every stage of pregnancy, from early symptoms to preparing for birth.

I'm thinking of making an official complaint about my previous midwife - any advice/thoughts welcome

8 replies

Miaou · 11/06/2007 21:25

Recently moved area and am now being seen by a different midwife. This has really highlighted to me what poor care I was getting previously. This is my fourth baby and tbh I feel pretty well "in touch" with what happens during pregnancy, but this previous midwife really didn't inspire any confidence and I didn't feel I could trust her at all. I'm concerned that any first-time mums under her charge could suffer due to her incompetence.

Summary of what happened to me:

Was unable to take blood from me (and left me with an armful of bruises)
Used the wrong notes for me but said "it didn't matter" (I only had her word for it but she did say it would confuse the consultants)
Never returned phonecalls but would just turn up at the house at really inconvenient times (eg just as the kids arrived home from school) - yet often I was ringing to ask a question that didn't require a visit. Her phone messages were received at the nurses workstation but she said once "I don't let them know anything about my maternity patients" - er, very helpful in a crisis, that
Insisted that I should have a GTT as I had sugar in my urine (I always have sugar in my urine, my kidneys "leak" this during pregnancy; consultant later confirmed that I did not have to have GTT as my bloods were fine)
Tried to put me on iron tablets with a level of 107 (GP overruled her as she said my levels weren't low enough to warrant it)
When I asked her (whilst she was palpating) which way round my baby was (I was 32 weeks at the time) she said "I don't know"
Kept telling me that my bump was "knobbly" and therefore she was concerned I did not have enough amniotic fluid - I've got plenty, but it being my fourth it's much easier to feel the limbs as my uterus is stretched. She then wrote on my notes "query low amnio" which my current midwife wondered if it referred to amniocentesis - ie it wasn't at all clear!
Wrote on my notes that I was A+. I'm not - I'm O+. That seems like a pretty serious error to me!

All in all these sound like small things but I'm worried that she really doesn't know what she is doing and there could be a major mishap. She works in a very rural area, ie not as part of a team, so people under her care don't see any other midwife during pregnancy - which kind of amplifies the problems.

Anecdotally I know that she has caused more serious problems - a friend of mine was measuring small for dates but she insisted it was fine as she was "young and fit" - turned out the baby was suffering IUGR due to a knot in the cord. Obviously I can't mention this in any complaint but it makes me feel that it's not just me that received poor care.

Any thoughts appreciated thanks.

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CarGirl · 11/06/2007 21:29

I think the fact you said she doesn't work as part of team would encourage me to tell you yes make a complaint, do you think you can get your friend to complain?

I had a "poor" midwife of whom I could have made a formal complaint, in the end I decided not to but she is part time, almost retired and works as part of a team - and the hospital know she is c*

TheBlonde · 11/06/2007 21:37

Complain esp about the blood group error

Miaou · 11/06/2007 21:38

I think that's the basis of my worries tbh cargirl - things like the wrong blood type could have been picked up by another team member etc; but I think that the very least she needs is some serious retraining. She is an older woman, district nurse, and I think she has only recently taken on midwifery duties and doesn't have the knowledge/experience to be doing this job unsupported.

Thanks for your comments - might well contact my friend (she may well have complained at the time actually, which would explain why she (the midwife) turned everything into a problem with me in case she missed something - hardly confidence-inspiring stuff!)

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Miaou · 11/06/2007 21:51

theblonde - sorry x-posted before - as dh says, they always cross-match before giving you blood, except for the time they don't ... scary really.

She also appears not to have entered the results of any of my booking in bloods (which the current midwife is now in the process of trying to locate ). Just makes me wonder what else she hasn't done/has done wrong.

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CarGirl · 11/06/2007 21:57

the more babies you have the more you know - it's really firghtening isn't it????

I refused to ever see again the one who made an error with me. She refused to let me go to the loo/have bed pan after I delivered - had to wait 4 hours until I was on the ward, was in agony -I'd had an epidural I think she thought I had a catheter when I didn't, but generally she was just incompetant and dh recently confided he thought we were going to end up with a dead baby because she didn't seem to know what she was doing. Also apparantly I wasn't in pain because I'd had an epidural..........I was in agony despite that and the gas and air.....

Miaou · 11/06/2007 22:02

Blimey, that is worrying cargirl! I was very concerned that, given my distance from the hospital (45 miles) she could well end up attending me at home if it all happened too quickly. As time went on I got more and more concerned. Glad to be off her list now but I do feel I have a responsibility towards other mums-to-be.

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holsnovell · 11/06/2007 22:11

I'd complain as like you say she'll have other women on her list now.

mmelody · 12/06/2007 08:47

You must complain. Everything will then be investigated thoroughly and appropriate action taken.She sounds way over her depth and disorganised. Her managers need to be made aware in order to do something about it.

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