I'm employed part time. I earned less than £116 per week during the test period so I'll be getting Maternity Allowance rather than SMP but it works out at the same amount of money anyway. The problem is my employer has yet to provide me with an SMP1 form which I need to apply. They have been hounded relentlessly by me, my manager and my area manager but have only replied once saying I'll get it nearer the time. I'm 33 weeks now, taking annual leave from 34 weeks and starting maternity leave at 39 weeks. Payroll (that's who is dealing with it, there's no HR department) haven't responded in the past 2 weeks and I had one response in the previous 6 weeks.
So, my questions are when did you get your SMP1 from? When did you submit it? Did you still get maternity allowance from when you went on maternity leave? Did they have to back pay because you submitted it late?
I don't know why payroll aren't being clear with me, they've already said I won't be getting SMP so I don't know what the hold up is. The direct.gov website says they must provide an SMP1 within 7 days of their decision which I've pointed out to them but they are ignoring.