I hope I am the exception which this but between Seraphine and Isabella Oliver I have been completely dicked about and pretty stressed with my maternity orders.
My Mum lives in a different country and wanted to help me out get some bits and bobs to make up for the fact she's not around much our first pregnancy (will also be her first grandchild) so has kinda bankrolled a little maternity shopping spree...obviously I was delighted as everything was getting a little tight!
So first off I do an order for 2 pairs of jeans from Seraphine...expensive really at £50+ each and was so excited to get them. Almost a week passed (and they were to arrive in 3 days tops) and I called the delivery company and Seraphine over the course of 4 days where both assured me I would get them the next day...this didn't happen and 2 weeks later my stuff arrived, they offered me a 20% discount off my next order for the hassle. Jeans didn't fit well, not their fault but I decided to head up to their store in London so I could try on the sizes and exchange up there - well I brought up the jeans, changed them to the right size but had to pay as seemingly online and the shop were on 'different' systems. A bit gutted as I was a bit skint and thankfully they refunded my Mum.
Mum said to get some more stuff so I decided to try Isabelle Oliver and ordered a couple of dresses, cardi's and a top - I get an email 3 days later saying that half my order was missing as they didn't have the stock and they had sent out the other pieces (the big pieces like the dresses were missing!! the other bits were just to make up the order so to speak)
Mum then said to use the discount we got with Seraphine and go again - made another order to kinda make up for the stuff that the Isabelle Oliver order didn't have and expected the stuff to arrive today. Just got an email that over half that order can't be fulfilled and that my mum's card has been refunded for the missing items (I checked online and I can STILL click on the missing items and sizes I want!!).
I know in the grand scheme of things this is a very teeny tiny problem to have and I am extremely lucky to be pregnant, health and happy but I am just gutted that the lovely gesture from my Mum has actually been pretty stressful and expect more from higher-end retailers than this??
Normally I would let this sort of stuff slide and I'm uber chilled out but I think the hormones are making me rage!!