I had a very positive experience at the Portland. Checked out all the neonatal stuff and while they can't handle the super-preemies, they do have a NICU and emergency facilities. (My little sister had a daughter, who is now a completely happy healthy 4 year old, at 25 weeks and who weighed 1 lb 5 oz at birth. So I really did my homework.)
A friend of mine had a long complicated labour that resulted in an emergency c-section there. Everything was fine. She wasn't fond of the labour or whole emergency thing, but found the care to be excellent. I had a few minor problems and the staff was always wonderful.
My experience was that my consultant was always available, 24/7, more than willing to answer any questions and listened to me. He's a great guy (although I was a bit nervous about using a male ob/gyn) and helped me through my son's (my older son, not the baby) health problems. The labour was wonderful. My midwife was constantly available-- even checked with me to see if it was ok for her to have a break for dinner (I was there quite a while) and introduced me to her replacement while she was gone. There was one change of staff, so I had three midwives total and that's counting the one I had for the 30 minutes of the other's dinner. We had time after the birth to "bond" or whatever (I was extremely grumpy by that point, I don't like giving birth) and everything that happened from that point, except the medical stuff that needed to happen, was led by me. My mom and son came to visit me in the delivery room and then hung out in the postnatal room while we got cleaned up. My husband, of course, was there the entire time. The food was excellent (fond memories of steak sandwiches).
The best things for me were the support I knew I had day in and day out through the pregnancy, as there were hospital midwives on call as well as my ob, and the feeling that everyone was listening to what I wanted and what I had to say. I was never worried about emergency care-- in the worst case, UCH is minutes away. And there aren't high level NICUs at every hospital, so if that's your criterion, be very careful about where you choose.
It also helped that it was the closest private hospital to me and the consultant came highly recommended.
SofiaAmes, sorry you thought it was a dump. It wasn't trendy or anything, but was very clean and the staff were wonderful. My elder son had been there as an inpatient when he was admitted as an emergency case with scarlet fever. Our experience then was wonderful also, especially as he was quarantined for a couple of days.