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Talk about every stage of pregnancy, from early symptoms to preparing for birth.

Not impressed with BUPA

26 replies

lgmum2b · 03/02/2011 10:04

Has anyone got any experience with csections covered by BUPA?

I've been told as I'm 38 weeks on Sunday and as bubs turned breech at 37 weeks I'm likely to be scheduled for a "medically indicated" csection.
Now i realise that BUPA don't cover elective csections but do cover emergency eg once labour has started csections.

We have been trying to get in touch with them for three days now. Each time the initial customer services person says we have to await a call back from the csection team.

I'm already feeling very cross and frustrated because if it was an emergency section scenario three days post the csection I'd be on an NHS ward still awaiting a callback.

So I think they are absolutley no way delivering on their brand promise of reassurance and putting your mind at rest during these stressful healthcare times.
And it appears systemically they've git a loophole in their processes that allows them not cover any csetions when they say they'll only cover emergency ones and yet its taking three days and still we've not had a call back from the csection team. So by this point you'd be discharged.

Has anyone else had any ecperiences with BUPA and whether they treat a medically indicated csection?

I'm having bubs at Queen Charlottes so anyone with experience there I'd be greateful if you could share it.

Many thanks
Lou
x

OP posts:
Are your children’s vaccines up to date?
sh77 · 04/02/2011 15:52

Thanks sparklies - that is v useful to know. Amazing how much I have learnt through the experiences of others on MN.

I am seeing Mark Johnson. Excellent consultant. Care, overall, has been brilliant at the C&W. Hope the post-natal ward will be be bearable after c-sec. When are you due?

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