This is my new pet subject! I had my son by c section (placenta previa) at the Portland. I transferred from NHS care at about 36 weeks and our insurer was Aviva, we had the enhanced/extended cover. Aviva were fantastic, they sorted out adding the baby to the policy, the bills (which were astronomic) for SCBU and paid everything including all my consultant fees. The total claim for the two of us was about £25k.
My husband's company, in their wisdom, have changed to AXA PPP and they SUCK. Their handbook says that the level of cover is the same, and they cover c section if medically required, but when you try to claim, they actually only pay your room fee and £600 for the surgeon. What kind of bloody surgeon would do a section for £600???! I'm having twins and this makes things even more complicated but the policy limit is "set in stone." We're battling with them at the moment, and my husband's company is trying to sort it out as they thought they'd got like-for-like cover when actually, it's woefully short.
Oh yeah, AXA have refused to cover ANY costs associated with the care of newborns who have been born of assisted conception because (and I quote) "They're born with more defects." So even if they donated their pissy £600 towards say, a delivery at the Portland, if the babies were ill, we'd have to send them to another hospital or stump up the £4k a night each that SCBU costs.
Sorry, this is a rant, but as you can tell, I'm in the middle of trying to sort this and am severely annoyed!
Don't bother with AXA, go to Aviva.