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Any experience with Wags N Wet noses?

15 replies

2kidmum · 05/04/2026 10:48

We are considers adopting a dog from here but i have seen some bad reviews, these are from 7+ years ago though so id like to know if anyone has had any recent experience with them?

i have also seen good reviews from fosters by the way but the bad reviews really got me nervous as they aren't a registered charity!

OP posts:
HungryHungryLandsharks · 05/04/2026 11:10

I'm pretty sure they're a scam.

Twynklebell · 05/04/2026 11:28

I've had 2 dogs from them - definately not a scam if its the same group you're talking about. They've been nothing but supportive throughout and still remember my first rescue when I post about him. Both my dogs are sweethearts and I would very much go with them again assuming I was mad enough to add a third (which I'm not!)

2kidmum · 05/04/2026 14:26

HungryHungryLandsharks · 05/04/2026 11:10

I'm pretty sure they're a scam.

Im just worried after seeing reviews of dogs not matching description or the temperament not being how they state 😩

OP posts:
2kidmum · 05/04/2026 14:28

Twynklebell · 05/04/2026 11:28

I've had 2 dogs from them - definately not a scam if its the same group you're talking about. They've been nothing but supportive throughout and still remember my first rescue when I post about him. Both my dogs are sweethearts and I would very much go with them again assuming I was mad enough to add a third (which I'm not!)

The one im talking about it run by a Wendy i think? Thanks for sharing your experience ☺️

OP posts:
Twynklebell · 05/04/2026 14:41

Yes - thats the same one. I have 2 spaniels from them. Obviously, there are times when a dog doesn't work out with a family - but I think thats the same for any rescue. They have an active supporters and rescuers page and I've never really seen any issues raised other than in a supportive way. If you'd like the facebook link - please feel free to DM me.

HungryHungryLandsharks · 05/04/2026 14:44

They might be 'legitimate' (i.e. people have gotten dogs from them), but any organisation that doesn't have charitable status but re-homes dogs is dodgy as hell - as previous threads have demonstrated. The only reason a dog re-homing organisation does not register as a charity, is because it is for profit (tax reasons).

No one should ever be re-homing a dog through any organisation that is not registered. Your ability to take action if anything does (and it probably will) go wrong, is severely limited if the organisation isn't registered as a charity.

https://raisingpawfection.com/blog/39/when-is-a-dog-rescue-not-a-dog-rescue-

There are so many good charities in the UK - breed specific ones that will be able to give you a dog that specifically matches your home and lifestyle - I don't know why you'd go for one that is as dodgy as Epstein.

When is a Dog Rescue Not a Dog Rescue? - Blog - Raising Pawfection

Adopting a dog from rescue is an amazing thing to do. But how do you know when a dog rescue isn't what it seems?

https://raisingpawfection.com/blog/39/when-is-a-dog-rescue-not-a-dog-rescue-

2kidmum · 05/04/2026 16:14

HungryHungryLandsharks · 05/04/2026 14:44

They might be 'legitimate' (i.e. people have gotten dogs from them), but any organisation that doesn't have charitable status but re-homes dogs is dodgy as hell - as previous threads have demonstrated. The only reason a dog re-homing organisation does not register as a charity, is because it is for profit (tax reasons).

No one should ever be re-homing a dog through any organisation that is not registered. Your ability to take action if anything does (and it probably will) go wrong, is severely limited if the organisation isn't registered as a charity.

https://raisingpawfection.com/blog/39/when-is-a-dog-rescue-not-a-dog-rescue-

There are so many good charities in the UK - breed specific ones that will be able to give you a dog that specifically matches your home and lifestyle - I don't know why you'd go for one that is as dodgy as Epstein.

Edited

This is what makes me worry as their adoption fees are lower than some who are a registered charity so does make me wonder if there is something particularly dodgy going on! I will give that a read thank you ☺️

OP posts:
2kidmum · 05/04/2026 16:14

Twynklebell · 05/04/2026 14:41

Yes - thats the same one. I have 2 spaniels from them. Obviously, there are times when a dog doesn't work out with a family - but I think thats the same for any rescue. They have an active supporters and rescuers page and I've never really seen any issues raised other than in a supportive way. If you'd like the facebook link - please feel free to DM me.

I have requested to join the group, thank you! ☺️

OP posts:
Twynklebell · 05/04/2026 16:22

Whereever you decide to get your new friend from, I wish you lots of fun and nose boops!

Beffy598 · 09/05/2026 22:43

I've fostered for them for a year now and never had any issues. 8 different fosters and Wags' description of them have always been spot on, the team are always on hand any issues and really supportive. I would definitely recommend checking out their fosters and supporters page, there are thousands of people who've adopted on there and they can give you their honest opinions. I wouldn't let a handful of negative reviews out weigh the thousands of positive reviews on their fosters and supporters page.

2kidmum · 10/05/2026 08:10

@Beffy598We decided to adopt from another rescue, but I have seen a lot of positive reviews recently so hopefully anyone second guessing in future comes across your comment on this thread ☺️

OP posts:
Tasha2026 · 27/10/2026 21:25

My Experience with Wags and Wet Noses – Tasha’s Story
I wanted to share my experience of adopting my beautiful Tasha through Wags and Wet Noses. Sadly, our story did not have the happy ending I had hoped for. While I will never regret bringing Tasha into our family, I have been left with serious concerns about aspects of my experience with the rescue.
I first met Tasha at her foster home in Somerset, where she was being cared for by the lovely Naomi. It was immediately apparent how well Naomi looked after the dogs in her care. I spent around an hour with Tasha and fell completely in love with her. She was gentle, affectionate and absolutely beautiful. I knew she was the dog for us.
On 20 August, I received Tasha’s health attestation letter, which stated that she was healthy in every respect. Naturally, this reassured me that she had been assessed and was fit and well.
Just five days later, on 25 August, I adopted Tasha, full of excitement about giving her the loving retirement she deserved.
Tasha had clearly experienced a difficult life before coming to the UK. She had spent years chained up and was significantly overweight. Despite everything, she had the most wonderful nature. Watching her begin to enjoy life, become more mobile and even break into a little gallop was an absolute joy. She was safe, loved and finally able to enjoy the comforts every dog deserves.
Unfortunately, from the beginning, Tasha suffered with persistent digestive problems. Despite dietary changes and attempts to settle her stomach, things did not improve.
As Tasha lost some of her excess weight, my UK vet was able to feel abnormalities in her abdomen. Further investigation revealed the devastating news that she had two enormous tumours in her colon, each approximately 12 cm.
The veterinary advice was heartbreaking. The extent and location of the tumours meant that removing them would require removing essentially her entire colon. Surgery was not a viable option.
My vet explained that Tasha was already on the verge of a complete bowel obstruction. Without intervention, she was expected to deteriorate rapidly and die within days, potentially experiencing extreme pain and suffering.
I had to make the devastating decision to have her put to sleep. It was heartbreaking, but it meant I could spare her the suffering that would otherwise have followed.
My vet explained that Tasha’s significant excess weight would have made the masses much more difficult to detect previously. As she lost weight, they became easier to feel. I appreciate that this means the tumours may not have been obvious during earlier examinations.
However, what I find particularly concerning is that I had received a health attestation dated 20 August stating that Tasha was healthy in every respect, yet only weeks later she was diagnosed with two enormous, inoperable tumours.
I understand that not every serious medical condition can be detected during a routine examination, particularly given Tasha’s weight at the time. Nevertheless, the contrast between the reassurance provided by that document and the reality of her condition has left me with significant questions about the extent of the veterinary assessment she received before adoption.
One of the most concerning aspects of my experience was the advice I received when Tasha’s health problems continued.
I was specifically told not to take her to a UK vet and was advised that UK vets were not to be trusted. Instead, parasite treatment was suggested, despite her persistent digestive problems. Her panting was also attributed to the heat.
I found this advice deeply troubling, particularly in light of what was subsequently discovered.
Had I followed the advice not to seek veterinary attention, Tasha’s two enormous colon tumours might have remained undiagnosed until she developed a complete bowel obstruction. Given how close she already was to that point, the consequences could have been catastrophic within days.
Thankfully, I made the decision to seek independent veterinary advice. That decision meant Tasha received a proper assessment, her condition was identified, and I was able to protect her from what my vet explained would otherwise have been an extremely painful end to her life.
I believe that discouraging an adopter from seeking veterinary advice when an animal is experiencing persistent symptoms is a serious welfare concern. Whatever the intentions behind that advice, the potential consequences in Tasha’s case were devastating.
I want to acknowledge that there was some practical and financial support from the rescue following Tasha’s diagnosis, including reimbursement of the adoption fee and an insurance excess. I appreciated that assistance during an incredibly distressing time, and I believe it is important to recognise the positive aspects of my experience alongside my concerns.
However, I have been disappointed by how communication with the rescue subsequently unfolded.
I took the time to write a review of my experience and sent it privately through Messenger to the rescue for their approval before publishing it. Rather than receiving a response or an opportunity to discuss my experience, I discovered that I had been blocked.
I found this particularly upsetting. I had approached the situation openly and had wanted to share Tasha’s story fairly, including the positive aspects of her adoption and the heartbreaking circumstances surrounding her death.
I believe that adopters should be able to raise concerns, ask questions and share their experiences without feeling that communication will simply be closed down.
I understand that rescue work is difficult and emotionally demanding. I also appreciate that organisations working with animals from abroad face significant challenges. However, transparency, appropriate veterinary care and respectful communication with adopters are essential.
Above everything else, I want people to know that I do not regret adopting Tasha for a single second.
She may only have been with us for a short time, but those weeks mattered. She experienced love, security, comfort, kindness and freedom. She had a home and a family who adored her.
My vet explained that, without her condition being discovered, Tasha would likely have experienced a complete obstruction and considerable suffering within days. Knowing that we were able to prevent that brings me some comfort.
I had hoped to give Tasha several happy years of retirement. Instead, I was able to give her a few precious weeks and a peaceful, dignified ending.
Tasha deserved the world, and I am grateful that, for a little while, I was able to give her a small part of it.
I share this review not to discourage people from adopting rescue dogs, but because I believe prospective adopters deserve honest accounts of both the wonderful experiences and the difficulties that can arise.
Tasha will always have a very special place in my heart, and I will always be grateful that our paths crossed.
Finally, I would like to make something very clear.
The review I originally sent to Wags and Wet Noses was intentionally positive. I made a conscious decision to omit the negative aspects of my experience because I wanted to remain cordial, acknowledge the support we had received and focus on the love and happiness Tasha experienced during her final weeks.
Despite this, after sending that review privately through Messenger for approval, I discovered that I had been blocked.
I find this particularly disappointing because I had gone out of my way to be fair, respectful and considerate. I had no intention of creating conflict or publicly criticising the rescue, despite the concerns I had about aspects of Tasha’s care and the advice I received.
However, being blocked after I had made such an effort to maintain a positive relationship has changed how I feel about my experience.
I had initially chosen to focus on the positives out of respect and goodwill. Unfortunately, the way I have subsequently been treated has made me feel that it is important to share the full picture.
I hope that by sharing my experience, other adopters can make informed decisions and that the importance of openness, accountability and respectful communication is recognised.
Most importantly, I hope that Tasha’s story serves as a reminder that every rescue dog deserves not only love and a safe home, but also appropriate veterinary care and people willing to advocate for their welfare.
Tasha was deeply loved, and she always will be.

Giraffehaver · 27/10/2026 22:48

@Tasha2026firstly, I am so so sorry for your loss and secondly I would be much less dignified at being blocked.
Dog rescue people should at least care about the welfare of their dogs. Why caution against seeing a UK vet?
They should have empathy with the dog's owners especially in tragic situations like this.
After hearing your heartbreaking story, I would never have a dog from them.
Much love to you OP

CBS2020 · 02/11/2026 09:50

Tasha2026 · 27/10/2026 21:25

My Experience with Wags and Wet Noses – Tasha’s Story
I wanted to share my experience of adopting my beautiful Tasha through Wags and Wet Noses. Sadly, our story did not have the happy ending I had hoped for. While I will never regret bringing Tasha into our family, I have been left with serious concerns about aspects of my experience with the rescue.
I first met Tasha at her foster home in Somerset, where she was being cared for by the lovely Naomi. It was immediately apparent how well Naomi looked after the dogs in her care. I spent around an hour with Tasha and fell completely in love with her. She was gentle, affectionate and absolutely beautiful. I knew she was the dog for us.
On 20 August, I received Tasha’s health attestation letter, which stated that she was healthy in every respect. Naturally, this reassured me that she had been assessed and was fit and well.
Just five days later, on 25 August, I adopted Tasha, full of excitement about giving her the loving retirement she deserved.
Tasha had clearly experienced a difficult life before coming to the UK. She had spent years chained up and was significantly overweight. Despite everything, she had the most wonderful nature. Watching her begin to enjoy life, become more mobile and even break into a little gallop was an absolute joy. She was safe, loved and finally able to enjoy the comforts every dog deserves.
Unfortunately, from the beginning, Tasha suffered with persistent digestive problems. Despite dietary changes and attempts to settle her stomach, things did not improve.
As Tasha lost some of her excess weight, my UK vet was able to feel abnormalities in her abdomen. Further investigation revealed the devastating news that she had two enormous tumours in her colon, each approximately 12 cm.
The veterinary advice was heartbreaking. The extent and location of the tumours meant that removing them would require removing essentially her entire colon. Surgery was not a viable option.
My vet explained that Tasha was already on the verge of a complete bowel obstruction. Without intervention, she was expected to deteriorate rapidly and die within days, potentially experiencing extreme pain and suffering.
I had to make the devastating decision to have her put to sleep. It was heartbreaking, but it meant I could spare her the suffering that would otherwise have followed.
My vet explained that Tasha’s significant excess weight would have made the masses much more difficult to detect previously. As she lost weight, they became easier to feel. I appreciate that this means the tumours may not have been obvious during earlier examinations.
However, what I find particularly concerning is that I had received a health attestation dated 20 August stating that Tasha was healthy in every respect, yet only weeks later she was diagnosed with two enormous, inoperable tumours.
I understand that not every serious medical condition can be detected during a routine examination, particularly given Tasha’s weight at the time. Nevertheless, the contrast between the reassurance provided by that document and the reality of her condition has left me with significant questions about the extent of the veterinary assessment she received before adoption.
One of the most concerning aspects of my experience was the advice I received when Tasha’s health problems continued.
I was specifically told not to take her to a UK vet and was advised that UK vets were not to be trusted. Instead, parasite treatment was suggested, despite her persistent digestive problems. Her panting was also attributed to the heat.
I found this advice deeply troubling, particularly in light of what was subsequently discovered.
Had I followed the advice not to seek veterinary attention, Tasha’s two enormous colon tumours might have remained undiagnosed until she developed a complete bowel obstruction. Given how close she already was to that point, the consequences could have been catastrophic within days.
Thankfully, I made the decision to seek independent veterinary advice. That decision meant Tasha received a proper assessment, her condition was identified, and I was able to protect her from what my vet explained would otherwise have been an extremely painful end to her life.
I believe that discouraging an adopter from seeking veterinary advice when an animal is experiencing persistent symptoms is a serious welfare concern. Whatever the intentions behind that advice, the potential consequences in Tasha’s case were devastating.
I want to acknowledge that there was some practical and financial support from the rescue following Tasha’s diagnosis, including reimbursement of the adoption fee and an insurance excess. I appreciated that assistance during an incredibly distressing time, and I believe it is important to recognise the positive aspects of my experience alongside my concerns.
However, I have been disappointed by how communication with the rescue subsequently unfolded.
I took the time to write a review of my experience and sent it privately through Messenger to the rescue for their approval before publishing it. Rather than receiving a response or an opportunity to discuss my experience, I discovered that I had been blocked.
I found this particularly upsetting. I had approached the situation openly and had wanted to share Tasha’s story fairly, including the positive aspects of her adoption and the heartbreaking circumstances surrounding her death.
I believe that adopters should be able to raise concerns, ask questions and share their experiences without feeling that communication will simply be closed down.
I understand that rescue work is difficult and emotionally demanding. I also appreciate that organisations working with animals from abroad face significant challenges. However, transparency, appropriate veterinary care and respectful communication with adopters are essential.
Above everything else, I want people to know that I do not regret adopting Tasha for a single second.
She may only have been with us for a short time, but those weeks mattered. She experienced love, security, comfort, kindness and freedom. She had a home and a family who adored her.
My vet explained that, without her condition being discovered, Tasha would likely have experienced a complete obstruction and considerable suffering within days. Knowing that we were able to prevent that brings me some comfort.
I had hoped to give Tasha several happy years of retirement. Instead, I was able to give her a few precious weeks and a peaceful, dignified ending.
Tasha deserved the world, and I am grateful that, for a little while, I was able to give her a small part of it.
I share this review not to discourage people from adopting rescue dogs, but because I believe prospective adopters deserve honest accounts of both the wonderful experiences and the difficulties that can arise.
Tasha will always have a very special place in my heart, and I will always be grateful that our paths crossed.
Finally, I would like to make something very clear.
The review I originally sent to Wags and Wet Noses was intentionally positive. I made a conscious decision to omit the negative aspects of my experience because I wanted to remain cordial, acknowledge the support we had received and focus on the love and happiness Tasha experienced during her final weeks.
Despite this, after sending that review privately through Messenger for approval, I discovered that I had been blocked.
I find this particularly disappointing because I had gone out of my way to be fair, respectful and considerate. I had no intention of creating conflict or publicly criticising the rescue, despite the concerns I had about aspects of Tasha’s care and the advice I received.
However, being blocked after I had made such an effort to maintain a positive relationship has changed how I feel about my experience.
I had initially chosen to focus on the positives out of respect and goodwill. Unfortunately, the way I have subsequently been treated has made me feel that it is important to share the full picture.
I hope that by sharing my experience, other adopters can make informed decisions and that the importance of openness, accountability and respectful communication is recognised.
Most importantly, I hope that Tasha’s story serves as a reminder that every rescue dog deserves not only love and a safe home, but also appropriate veterinary care and people willing to advocate for their welfare.
Tasha was deeply loved, and she always will be.

Im so sorry this happened to you.
We have also recently had a very unpleasant experience with Wags (Wendy in particular)
Again, I am not writing this to 'put people off' but to make people aware that you really do need to question everything you are told before making a decision on a dog.
We had been excited for weeks at the prospect of receiving a very large Leonberger type dog. I have two children aged 5 and 6 and was assured that he was absolutely brilliant with children and a typical gentle giant.
The day he arrived it was immediately clear that his beautiful, thick coat was incredibly matted and had not been cared for in years. This led to him being understandably uncomfortable and extremely smelly (he's a dog, we could get over this).
We had a groomer assess him to see whether he would need a full shave and to make a plan of action. Unfortunately within minutes he had tried to bite her twice.
I contacted the agency who said that this was extremely out of character and was down to him being in pain. I took their advice and booked him in for a sedated shave at the vets, they offered to pay for the sedation part of the procedure which was appreciated and we went on our way with a very bald dog.
He become increasingly more agitated so we took him back to the vets who prescribed steroids but his behaviour began to escalate very quickly, he was baring his teeth and I had lost all trust in him being the 'gentle giant' we were promised. I contacted the agency, explained the situation and that we no longer felt able to keep him around the children. We were told (I believe now as a guilt trip) that we would need to keep him safe as agreed until the next transport back to Macedonia. Whilst upset I agreed that we could keep him separated from the children for those 5 weeks and could keep him safe. Despite agreeing to keep him safe until he could be collected, I was shouted at (in block capitals) by Wendy, sent screenshots of my agreement before taking the dog on and was told that I was rejecting him. I have never experienced such a hard, emotionless, response and complete disregard for the safety of my children.
I had taken on a dog that was promised as being a gentle giant who was 'not bothered by anything' and assured he was absolutely lovely by Wendy (who had never met him!) and when this did not work out due to issues i had not been informed of I was met with nothing short of nasty, bully tactics.
Now most of the women at the agency were absolutely brilliant and understanding and I cant thank them enough but Wendy I think needs to stay in the background and not be let loose on social media. She made an already very volatile and upsetting situation 10x worse.
The day after messaging the agency, the dog actually bit me and at this point I said I could no longer keep him until the supposed transport (that lets be honest, was never going to happen - why would they send a dog back to Macedonia!)
I was again told that this was resource guarding and it was played down.
Thankfully, the other members of the team were amazing and managed to secure him a wonderful foster home the same day.
I have since heard from this foster carer that he has now bitten a member of her family on more than one occasion and she is no longer able to keep him and has recommended that he be placed in an adult only home with no other dogs.
Now i have removed Wags from my profile as I want to distance myself from them but I would not be at all surprised if this dog finds himself being advertised as a 'lovely family pet' again! And I can only hope that this is not the case.

So in summary I think I really want to make sure that others who are thinking about adopting from Wags are asking 100x more questions than you think you need to and do not take the word of those in charge as gospel. 9/10 they wont have actually met the dog they are describing to you.
Things will always inevitably crop up with rescue dogs but this situation could have been avoided by being informed of the condition of the dog prior to him arriving and then by being met with even an ounce of empathy when things went wrong.
I am sure there are many positive reviews but when things do go wrong - do not expect to be supported or in any way cared about by Wendy.

CBS2020 · 02/11/2026 13:59

Has anyone else also noticed they are not on TrustPilot?
I have added them now so I can review if anyone would like to join me - Good or bad but honest I think is the key to allow people to made informed decisions.

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