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Original poster

Headteacher complaint

48 replies

Mummyof4children · 19/12/2025 18:13

Hey all I’m just wondering how I can make a complaint about my children’s headteacher so today she calls me at about 5pm to say a parent has gone into the school and my son has pushed my daughter to the ground and they said my son stamped on her head almost but my daughter and son both said this didn’t happen just my daughter hit my son and my son returned and hit her etc so I then say to her my son has had issues at school with this one boy who keeps hitting him I’ve raised this with depty head and he knows she then said I don’t know nothing about this and don’t think that’s why his done this etc and I need to go in for a meeting in the new year for a chat about what’s going on so she completely dodged my stuff I said about this one boy hurting my son and went on to say this is nothing to do with that I feel attacked by this woman it’s not the first time she’s rang me about my children I’m actually really upset what do I do

OP posts:
PotteringAlonggotkickedoutandhadtoreregister · 19/12/2025 18:15

So the head has rung you to say your son and daughter are beating 7 bells out of each other. You have counteracted with “other people hurt my son too” but she only wants to talk about the issue with your children? Is that right?

tinybeautiful · 19/12/2025 18:17

Please do make a complaint, it's the end of term, they need a good laugh.

Clefable · 19/12/2025 18:19

I’m lost. What has the parent going into the school got to do with any of this? Why are your children having physical fights with each other at school?

noblegiraffe · 19/12/2025 18:20

It sounds like you're shooting the messenger here. Focus on what she has said about your children instead.

Sirzy · 19/12/2025 18:22

So another parents has reported to school seeing your children hitting each other so they have let you know and your response is to complain about the school letting you know?

Smartiepants79 · 19/12/2025 18:24

So your children have had a fight?
Another parent has gone in school to report the fight?
You’re not really interested in both your children hitting each other but instead want to pick this specific time to complain about someone else’s child?
How old are the children?

Seainasive · 19/12/2025 18:25

You can ask to see the complaints policy. It’s probably on the school’s website and the school office will also have a copy. It’s important to follow all the steps in the policy.

Perhaps go and have the meeting first, and then decide if you still want to?

IdaGlossop · 19/12/2025 18:28

Your post is difficult to understand. Sentences snd paragraphs would help.

So you want to complain that the head told you your children had a scrap at school? That sounds like good communication to me. Reading between the lines, it looks as though the school has concerns about the way your children behave, which is why she has asked you into school. Again, that sounds like a responsible head keen to have parents and school working towards the same end for the good of your children.

If you do want to complain about the head, your first step is to read the complaints policy on the school's website. You are likely to have to write to the chair of governors outlining your complaint.

Typo

ScaryM0nster · 19/12/2025 18:31

It sounds like a face to face conversation in the new year is a good plan.

HardworkSendHelp · 19/12/2025 18:32

Do you know what you do! Be a parent and give out to your two children tonight and tell them they cannot be hitting each other in school. Teachers are at the end of their ropes this week and have enough to deal with

anonymoususer9876 · 19/12/2025 18:51

There are two separate issues here.

  1. I imagine she wants to talk about how your children behave at school. They should not be hitting each other and you should back the school on that.
  2. The other boy hitting your son. Go back to the deputy as they are the one with the background knowledge. Are you looking for the deputy to take further action on when you raised it before?
Chinsupmeloves · 19/12/2025 18:55

Sorry, my brain can't get past the one sentence rant! If it was serious it wouldn't be left till next year to resolve.

Original poster
Mummyof4children · 19/12/2025 18:58

HardworkSendHelp · 19/12/2025 18:32

Do you know what you do! Be a parent and give out to your two children tonight and tell them they cannot be hitting each other in school. Teachers are at the end of their ropes this week and have enough to deal with

This didn’t happen at school it happened outside of school at pick up my daughter hit my son and my son hit her back they where split up they didn’t just keep hitting each other what kind of parent do u think I am

OP posts:
xmaspartyregrets · 19/12/2025 19:00

Mummyof4children · 19/12/2025 18:58

This didn’t happen at school it happened outside of school at pick up my daughter hit my son and my son hit her back they where split up they didn’t just keep hitting each other what kind of parent do u think I am

Show quote history

Not a very good one tbh

arethereanyleftatall · 19/12/2025 19:00

So I’m a normal rational person op. My response to the HT would be ‘thank you so much for letting me know. I’ll talk to them tonight to get to the bottom of it. Thank you.’ And then when you find out they are both hitting each other you tell them, um, to stop.

Original poster
Mummyof4children · 19/12/2025 19:01

Smartiepants79 · 19/12/2025 18:24

So your children have had a fight?
Another parent has gone in school to report the fight?
You’re not really interested in both your children hitting each other but instead want to pick this specific time to complain about someone else’s child?
How old are the children?

No it’s nothing to do with that my son has been having problems at school with this one boy and isn’t happy so when she rang to tell me that my daughter hit my son and my son then hit her back they are both ok by the way she wasn’t interested in what’s happening to my son at school

OP posts:
Original poster
Mummyof4children · 19/12/2025 19:03

xmaspartyregrets · 19/12/2025 19:00

Not a very good one tbh

Show quote history

I try my best with my kids but when my sons getting bullied and the head wants to know nothing about it that pisses me off yes they shouldn’t be hitting each other and I have spoke to them about that

OP posts:
IdaGlossop · 19/12/2025 19:03

Mummyof4children · 19/12/2025 18:58

This didn’t happen at school it happened outside of school at pick up my daughter hit my son and my son hit her back they where split up they didn’t just keep hitting each other what kind of parent do u think I am

Show quote history

Ah, so the other parent went into school because they had seen your children fighting and were concerned. You could be thankful other parents are looking out for children in the school, not complaining about the head. Your posts are revealing that your children behave poorly. You're the parent, so that's on you.

SlashBeef · 19/12/2025 19:05

Complain about what? What has she actually done? This makes zero sense.

Slothey · 19/12/2025 19:05

So is your complaint this - when she called you to tell you about the fight, she didn’t listen sufficiently to a separate concern you have about your son and another child?

Based on your posts it seems that your communication skills are quite limited. This might have meant that she wanted to focus on one issue at a time so you didn’t get confused.

ArtTheClownIsNotAMime · 19/12/2025 19:06

it’s not the first time she’s rang me about my children I’m actually really upset what do I do

Take some parenting classes? Ask her for suggestions.

Sirzy · 19/12/2025 19:06

where you with them when they where fighting?

Sirzy · 19/12/2025 19:07

For a head to call a parent after school on what is most likely to last day of term then they have serious concerns. Maybe try working with them not against them

Original poster
Mummyof4children · 19/12/2025 19:08

Slothey · 19/12/2025 19:05

So is your complaint this - when she called you to tell you about the fight, she didn’t listen sufficiently to a separate concern you have about your son and another child?

Based on your posts it seems that your communication skills are quite limited. This might have meant that she wanted to focus on one issue at a time so you didn’t get confused.

Yes I tried to say to her maybe his acting out because he don’t like to be at school due to a person always hurting him and she said it’s nothing to do with that and my son has told me time and time again he don’t want to go school but I’m the bad one ain’t I trying my hardest to get my son into school when he gets picked on it’s ok but if it involves one of my other kids it’s seen stright away

OP posts:
Pricelessadvice · 19/12/2025 19:09

Try using full stops OP. I can’t read that without running out of breath…