Am under pressure to complete an assignment for my MSc. on changing practce and the stategies used to do so. I had a course book that I have mislaid called Managing Change. Am wasting too much time looking for it - assignment due in in a few says. Still to find 2500 words (did 2000 last night). Anyone got a good reference for Fishbone strategy I can get online? Anything anyone feels is good please fire me a link. I will go and get on with it. I have got some other reading material but I thought someone out there might be able to help. Thanks in advamce