Nursery called and asked me to come in for a chat at pick up time yesterday.
DD’s room leader brought me into a private room and explained the following:
- A misunderstanding occurred on Monday afternoon
- A member of staff mistakenly handed DD (2) over at the main door with two of her classmates, despite nobody being present to collect her.
- In the hustle and bustle of pick up time she just walked out.
- After several minutes, She approached the fence to the garden where another class were playing.
- Their teacher noticed she was unaccompanied and brought her back inside.
- DH picked up kids about 20 minutes later and nothing was said.
Room Leader says they waited 24hours to tell us because they wanted to establish exactly what had happened before alerting us. That all staff are so sorry. That they will report the incident to Ofsted equivalent (we are not in UK), and that I should make whatever complaint I want to make.
I said I wasn’t sure how I felt or what to do. I dropped kids off as normal today.
Today at pick up it was very obvious that only senior staff members were on handover duty. They were counting kids out one by one, and naming them as they handed over. A deputy manager was patrolling the car park.
Now that I have had a day to think about it, I feel angry and sick. But I am uncertain about what, if anything, to do next.
DH was also angry, but says he thinks we can trust the school to take the appropriate steps in terms of disciplinary procedure and safeguarding.
The kids are happy and settled in the school and DD is totally oblivious to what has happened.
What do I do now?