My dd will be 3 in Feb. Whenever she doesn't get her own way she's started hitting me, kicking me and head butting. Tried the "step" and this seems to make things worse. She will not say sorry unless her dad says she must say it. She will sit on the step for as long as I can stand to hear her cry for and still not say sorry for her behaviour. I have tried to ignore her and she just gets worse with hitting. I have raised my voice and she laughs. I'm getting a bit desperate. Has anyone else experienced this?