DD is 3 at softplay she climbed through the window of a foam house where 3 slightly older kids were playing. I would usually be close by to make sure she doesn’t disturb other kids if they are playing but she bolted.
I came after her and they had surrounded her in a small space and were clearly having a go at her while she was trying to say “hi I’m x”. I stuck my head through the door and said “hi is everyone being kind?” And DD was hunched up looking scared and the kids were just staring at me like they had been caught out. No-one answered so I said “dd is everyone being kind” and she said “yeah” and then came out as a boy had been blocking the door. She then insisted on leaving soft play. I just said some people aren’t nice but we do know so many nice people and listed all her friends who are kind and lovely.
It’s made me feel awful, I’m not sure what I should have done in these circumstances. Or what to do in the future. I feel like I should have given them an earful and that I failed DD. I didn’t hear what they said but you could tell she was scared and upset.