How to raise with nursery

[GAH3]

My daughter is 2 and is now in the toddler room at nursery. She has just told me that "Jane" (her key person when she was in the baby room) is a "a bit scary" because she pats too hard.

For context: nursery gets the babies to sleep by patting their bottoms. At the settling in day I did see Jane patting, and thought it was a bit much, but it seemed to work and I'm a ftm (and my daughter has always been a horrendous sleeper!) so I figured they knew best. DD has never seemed to like Jane much and always preferred another carer but I never knew this was why. I feel awful now 😢

Any tips on how to raise this? I want to say something but I'm rubbish at awkward conversations/conflict. The nursery are really nice in general.

Thanks.

Just raise it directly with the nursery manager. A good manager will take it on board and handle it sensitively. If that doesn't happen I would have concerns re the nursery in general.

Put it over email and get everything you want to say out on there first, ask for a chat at the end of it.
I hate having to bring stuff up like this too so find the above the best way to get my point across instead of a conversation first.
Plus it means I don't miss anything out/forget cause of nerves etc

Thanks. I called and spoke to one of the managers.. she was really nice but now I'm worried I've got Jane in trouble 😵‍💫 (I did stress that it wasn't a "complaint" as such). Arg.

Try not to worry, they should handle it sensitively and if you aren't raising it as a complaint it should just be approached as learning. Always best to voice these things, even if it feels awkward! Well done!