Please help.
My friends 10 year old son is having problems at school.
Bit of background. The class (y6) is very problematic with many sen children, extra behavioural needs, kids living in the care system etc and is considered under privileged catchment area and had god only knows how many headteachers over the years.
Mum has 4 kids dd 18 and 5, ds 16 and 10. Split from father 3 years ago. Dad Maintained contact although has been in prison since January and will be out in December (1st, hopefully only conviction) which could be a massive factor in friends sons reactions.
My friends son was put on half days for 3 months last school year. Tried him on a couple of full days a week and would exclude him for three. Recieved additional funding for him. Also arranged therapy which was stopped over summer and was supposed to start again this term but there's been no mention of this.
Hes been back a week with no problems and today she was called at 2.30 to be told hes back on half days again due to a kid legging him over and he retaliated.
THE REASON. Friends child will retaliate against the kids that know how to push his buttons, I.e physically hurting him, tripping him up, verbal abuse. After a certain amount of taking this, friends son can flip and take him self out of the class refusing to go back in, be verbal or physical against staff etc. Mum knows this isn't OK but the other kids aren't dealt with the same. Just a word at home time with the carer. Mum has had to quit her job as she can't get to and from work in time depending on where she is or commit to work contracts as he can be in school an hour and she gets a phone call to pick him up (last term).
How does she go about handling this as the school don't seem to care about his education or even attendance figures, just at least alleviate one out of 12 problems in the class. Mum has attended every meeting possible and the head or more likely the deputy as the head actually physically avoids her just repeats "so we'll see you at 8.40 and you can pick him up at 12pm" while ushering her out the door. Is there any kind of advocate or someone she can complain to to at least check if they are doing things right, or give her advice on what to do about her son or the school or both! She's emotionally and financially exhausted. T.i.a.