Mine are grown up now. When ds1 was about 10/12 days old the hv came. I got a letter at 8.50 telling me she was coming at 9 and she then turned up at 9.15. Had she said 9.15 I'd have had time to get washed and dressed. I had been really ill with mastitis for the two days beforehand for which the mws had been unhelpful. The HV didn't seem to care and just told me she wasn't a midwife. Didn't even ask me if I was feeling better.
Sat there with her paperwork, couldn't explain exactly what her role was and then left her scarf behind.
She came again about a week later, this time by arrangement. Still didn't explain her role but told she was responsible for making sure my baby was vaccinated, told me I had to go to the clinic to get the baby weighed but couldn't explain why that wasn't optional and couldn't answer any of my questions about vaccination because she only knew what was in the "dumbed down in my opinion" leaflet.
Once she'd filled out her pnd forms had no interest in whether I or the baby felt well.
About a month later I got mastitis again and phoned her for help, as she had emphasis the absolute importance of breast feeding. She told me she wasn't an expert and to ring the NCT and if I was in so much pain my bra/dressing gown hurt to sit by the fire wrapped in a blanket!
I went to the clinic once before the mastitis (it was filthy and the different hv there had the scales set at a minus figure and got arsy when I pointed it out and asked for the baby to be weighed again but was about to write that the baby had lost 1oz in the book without comment. He'd gained 6oz.)
I never saw another hv and wrote to the trust when I had another baby to ensure they were aware that I did not require their services.
My hv was 23! Afaiac the universal hv service in the UK is a scandalous waste of resources and if it has to remain universal it has to be modernised and made fit for purpose.