Our nursery shut my kids room for two weeks cos of a covid outbreak.
They emailed in the second week (on Monday) to say they will open the week after and it was clear there were no refunds on fees.
I was raging and sent a rude email to them. (I’m under a bit of strain, on top of usual covid related stress of having to work with a toddler at home).
I sent it around 9am yesterday then around 8pm I sent an apology for my anger, gave a brief excuse then said I would behave professionally in future about the matter. (I didn’t say I took it all back, as I still want to talk about it, just that I shouldn’t have done it rudely).
How much do you think they hate me right now? Do you think I need to do anything else? I don’t want to appear grovelling but I also want to ensure I’ve appropriately made amends for being rude.
🤦🏽♀️🤦🏽♀️🤦🏽♀️