Nursery problems

[Gizzymum]

I have an 18mth old who has attended a nursery for the last 6mths. He was in the "baby" room until a recent incident sped up his transition to the next age group (he was in the process of being transitioned anyway).

He'd had 3 falls in 2 weeks, all of which resulted in bumps to his head. Due to the frequency I spoke to the staff involved to find out the reasons why. Two falls were explained and were understandable. For the third fall, the staff member gave me two different versions of events and told her manager a third version.

The fall itself doesn't hugely bother me - he climbs and runs and trips and I know staff can't watch him 100% of the time as it's a ratio of 1:3. It's the being lied to about the fall itself which is the problem.

As the girl worked in the "baby" room I said I didn't want her looking after him anymore and asked he was moved up to the next age group room sooner - he was moved up the next day. He's doing well in the next room, but I have a problem - I have a 4mth old who is due to start nursery next year and would be in the "baby" room to start with, with the girl I no longer trust.

What do I do? Do I move my eldest to a different nursery despite the fact he's settled in and has friends there? Do I leave my eldest there and put my youngest in a different nursery (which would be a pain)? Or any suggestions on how this girl can regain my trust - the nursery manager has no idea (and has retrained the girl, installed cctv in the area where the fall happened, etc)?

I think if you are still happy to use the nursery as a whole, then you have to make that impossible decision to trust everyone. From my experience a certain degree of lying always happens, like I picked up my son early one day before snack time and they had already written on his form "ate well"!! And don't get me started on the nappy changes! But he was always happy on collection, well looked after and loved the ladies so I just bit my tongue.
You can always change your mind if anything else happens that gives you doubt, but hopefully the retraining etc. will have helped. It's never straight forward though! Good luck x

I worked as a baby/toddler room for 5 years before having my lo. An accident form should have been filled with exact details of in incident on it, You can ask to see it.
I must say though there's been an odd couple of times where all my staff didn't see an incident happen, We would just be honest and apologise to the parents and say we didn't see it happen but try to work out what had happened

I've had my own child now and haven't returned to work or put my daughter in a nursery, after working in one sadly I realise how easily children get overlooked when you have 15 odd children to take care of in one room, it's just not possible to give every child the same amount of attention.

Nursery's are so great for a range of development and social skills, although I do think some children just aren't suited to nursery. If I were in your shoes I would now have to swap nursery's to one where I trust the staff, or if I wasn't happy with that I would find myself a nanny who I know will care for my children with a little more 1 on 1 attention
I hope this helps