I don't mean awful as in overly critical and nothing's ever good enough for her son type, I mean awful as in made us homeless with a 1 year old baby 2 years ago and just as we rebuilt some sort of relationship with her now my daughter is 3, she's reported us the social services for any reason she can think of. We have no idea why, she's been pleasant enough since Christmas - she can be very manipulative and is prone to temper tantrums however.
We obviously don't know who specifically made the phone call however we're somewhat of a closed off family - my own family is in Leeds while my partner's is in London, we live in Somerset. Narrowing it down from things that were reported, we know it was her. Luckily enough, social services closed the case by the end of said phone call (she's actually reported us before just after I had my baby and lied about that then too).
The things that were reported were pretty out there. Saying that my daughter was filthy (she bathes every 2 days unless she has a yoghurt incident), saying that we leave her in her room all day (we do put her in her room for something like biting for 10 minutes however she's 3 and tends to go for a nap for half an hour), saying that she's not toilet trained yet (are all 3 year olds toilet trained? We tried a couple of months ago but she got upset, nursery said that it's fine) and saying that her belly is 'distended' due to a really poor diet (she will eat anything, fruit, pasta, carrots, peas, chicken, beef, tomatoes, cheese, will inhale a banana, jam, biscuits, as much chocolate as she can get her tiny hands on. We restrict sugary sweets however. We make sure she has a very varied diet and love giving her new things to try.).
I don't exactly know why she's done this or where to go from here. I'd just let my daughter go with her to a birthday party, the first time that I'd ever let my mother in law look after my daughter unsupervised by us. Our guess is that she was talking about us to people there and may have even got one of them to report it - as paranoid as that sounds, she really is the type to do just that.
She's never mentioned any concerns to us and my Grandmother regularly visits and has never noticed anything either. My daughter is a normal, happy, intelligent 3 year old and this is just so, so malicious. With us having family so far away I'm still reluctant to cut her off entirely as my daughter loves her. What would you do?