My sister's 4 year old ds hit her round her the face and called her a silly idiot the other night. It was part of the bedtime struggle they have every night. She shut him in his room and left him straight away (good thing) but he screamed and said he has hurt his ear - so she went back in and cuddled him - feeling guilty! His behaviour seems to be getting worse and worse and he doesn't have a routine. I am very pro-routine but only have a very young baby so havent experienced dealing with a toddler yet. Do I try and give advice or just keep out of it?