Short story: There is a woman i know who is not looking after her children properly. Their house is filthy and the kids are filthy. The little girl who hasn't long started school looks like she's never had a wash. Her uniform could not pick up so much dirt in a day (or even a couple of days). She is allowed to wander the streets and has nearly been run over several times.
The eldest child is made to do the shopping and generally run around everywhere for them (secondary school age but not yet a teenager). She is allowed to wander the streets in the dark and do whatever she pleases.
They have a baby who has excema, he has raw wounds all over him. The medication obviously is not working and his mother hasn't thought to go back to her gp and do anything about it.
I dont want to go into too much detail but i know these kids are not looked after, there have been plenty more incidents/accidents over the few years i've known her.
Now here's the catch. The mother is basically a very nice person who just doesn't seem to know any better. She doesnt drink, or take drugs...i've never even heard the woman swear. I'm 100% certain that she does not hurt those children/purposefully neglect them and i know she loves them very much. She does not seem to have a nasty bone in her body so to speak. Her bf however is a complete waste of space who has never lifted a finger to help her. He's constantly drunk. There's no nicer way to say this (dont jump on me) but she's not very bright and trying to talk to her about her kids has had no effect whatsoever, several of the people who know her have tried. She's not aware that there is any problem.
I think she needs a wake up call to look after them properly, i've thought (im ashamed actually) of calling social services but i dont want to cause trouble for her, i just think she needs help with looking after them and i'm worried for their safety, i can't distance myself from this as i see them every day and the kids really are lovely.
So what would you do? Should i just mind my own business? Im a little birt torn and would hate to think that if something happened to any of those children that i had just sat by and done nothing about it.