Hi,
I am trying to help my Mum apply for a passport.
She had a passport many years ago that she shared with my Dad - it is a black passport really old, issued in the 80s I am guessing.
Anyway my Mum was born in China and has been a British citizen since geting married to my Dad over 30 years ago.
However she has no documentation at all that identifies her - birth certificates were not issued in the small town in China where she was born, they have lost their marriage certificate (they are the worlds most disorganised people) and they cannot easily get it replaced as they got married in Hong Kong in the 70s. She basically has no documentation at all to prove who she is apart from her old passport.
I have just called up and they said it is fine as long as she gets someone to countersign and sends in the old passport.
However my Dad said when he called up they said she needs to treat it as a first passport as her first passprot was a dual one with my Dad and therefore doesn't count - and therefore she needs to provide some of the identifying documents that she doesn't have.
So not sure who has been told the wrong info here.
I'm going to tell my parents to just send it in anyway - the most the passport office can do is reject it I guess - but just wondering if anyone has had any experience with this kind of thing before in case they do reject it?
I'm guessing anyone else having this situation is unlikely but worth a shot.
Thanks!