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Angry with nursery - am I over-reacting?

18 replies

Mo2 · 31/03/2003 21:31

Just had to write this down, because I feel soooo mad about this, but can't decide if I'm over-reacting....
My 2 sons go to a local (private) nursery - DS1 has been going for almost 3 years, and DS2 (8 months old) for just 3 months. Anyway, for the last couple of weeks DS2 has been coming home with various unidentifiable marks on his clothes which haven't washed out - just spots here and there, but basically over the last two weeks 2 tops, a vest and socks have all been ruined by these marks. Anyway, picked him up tonight, and he was in his spare clothes ("oh, he got dirty..." then when I got home found his original clothes have all got what can only be described as bleach marks all over them. His rubgy shirt which has unfortunately only been worn once has two big splodges which has turned the black pink, and his navy trousers have huge marks all down the front (also bleached pink). I am furious. I know kids get dirty with food etc, and I accept this, but these clothes are simply ruined. I suspect it's from the cleaning spray they use on the change mats, but if it's strong enough to do this to clothing, what might it do to a poor baby's skin if they come in contact with it, or even got into their eyes?? And why on earth is it sloshing around enough to do this?I intend to go and complain tomorrow (might even ask for a refund in fees to pay for ruined clothes!) I'm not overreacting am I??

OP posts:
Mo2 · 31/03/2003 21:32

oops - that smiley wasn't intentional....

OP posts:
crystaltips · 31/03/2003 21:41

If black is turning pink - I would definitely say it's bleach - rather dangerous - and they really need to become less zealous with their cleaning - I - on the other hand had the opposite problem with my nursery - cant win can you !?!
I would speak to them - paint is one thing - but bleach is a different kettle of fish altogether!

Sabbath · 31/03/2003 21:49

That is terrible, I think you should speak to them. Hopefully you will get your money back for the clothes.

Claireandrich · 31/03/2003 21:52

I would definitely say something. Sounds like bleach to me too.

soyabean · 31/03/2003 21:57

Sounds wrong, for them to say he got dirty, if it is bleach. Bleach at this strength is dangerous, and it must be staff that did it; presumably children and babies arent playing with bleach...I would be most concerned about safety, and request an explanation for how this could have happened. Good luck

Bossanova · 31/03/2003 23:51

Mo2 I think you are right to be so concerned and angry. Quite apart from the ruined clothes this is a real health and safety issue for such young children. They could not only get severely irritated skin, they could get some on their hands and put it in their mouths. The nursery owe you an explanation (and a refund for the clothes!). If they don't answer your questions properly or treat your concerns seriously, I would threaten to report them to the appropriate authorities - maybe the CAB could advise you. Don't be fobbed off on this one you are in the right.

Libby65 · 01/04/2003 06:20

You're not overreacting, I would be upset too. I can't think why they would be using such a powerful solution around the children, but aside from that, kids' clothes are not cheap and they should not be getting ruined every time he goes to nursery. Definitely complain about it, I would.

mum2toby · 01/04/2003 07:57

Mo2 - You're definitely not over reacting! That's very irresponsible of the Nursery. A refund to pay for the clothes is the least they can do.

Good Luck.

Marina · 01/04/2003 09:49

Agree with the others here, Mo2, this does not sound good. They could also be being over-zealous with cleaning bathroom surfaces. Hygiene is a great thing in a nursery but nobody wants their child bleached. Good luck with taking it up with them and let us know how you get on.

Batters · 01/04/2003 10:50

This reply has been deleted

Message withdrawn at poster's request.

sb34 · 01/04/2003 11:33

Message withdrawn

Demented · 01/04/2003 12:02

Just a thought, I agree with the others that this is not right, but could he be getting dirty and they are wiping his clothes with a cloth that has had some sort of cleaner on it and they do not realise that it is bleaching them, perhaps thinking they are doing a good thing, not letting the paint or whatever dry on. Whatever they are doing it is not right and they should be told.

Demented · 01/04/2003 12:03

Just read SB34's post, the gloves sound like a reasonable explanation too. Hope you get it sorted out and get a refund for the clothes too.

SoupDragon · 01/04/2003 12:09

I think you certainly need to mention it to nursery, hold off the actual "complaining" until they've had a go at explaining.

Mo2 · 01/04/2003 13:28

Quick update - now I'm a bit calmer... (but not much!)
Took him and the clothes in this morning. When I explained to the staff and showed them they just looked at me blankly and didn't say anything. Then the 'head' of the baby room said "oh, it's probably the Milton fluid" ) Still no further explanation, apology or anything - the staff in the room just looked at me as if I was a right old bag and was interrupting their chat! Anyway I was still pretty pi*@@"d off so I just said I'd like them to raise it with the nursery manager and I'd like an explanation, and what they intended to do about it when I came back in the evening, and then I stomped off.

OP posts:
SoupDragon · 01/04/2003 13:32

That's a cr*p reaction from the nursery staff!

sb34 · 01/04/2003 14:03

Message withdrawn

SoupDragon · 01/04/2003 14:04

I'm glad DSs nursery has a uniform (which is cheap)

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