We had a window-cleaner for the past year but he was a bit rubbish, to be honest. When I've worked from home I've got to see how little time he and his mate actually spent on the windows. Anyway, it's one of the cutbacks we have made and we asked him a month or so ago, when we last paid him, not to come again.
Since then he has been twice and cleaned our windows again while we were out. Last night he came to claim his money. DW told him firmly that we had asked him not to come again and sent him away without paying him. Then she spent the evening feeling bad because she had done that at Christmas and even drove up the road to seek him out to pay him half (unsuccessfully).
I told her not to feel bad - we had asked the guy not to come again, and we are probably one of 100 houses he is cleaning. Yes, he'll have suffered a drop in income, like everyone, but that's not our fault - right?