My daughter had some start-rites 4 weeks ago, the style I liked only came in an f width and my daughter is a G. She said it's o.k and she'll try them bigger so that she gets enough width.
I noticed that my daughter was tripping up more often in them and they just looked huge in length. I went back to the shop and the owner was there (not the girl that fitted them). She had a feel and said they are fine and it's not the shoes that are making her trip. She said if you're still concerned come back in 2 weeks.
I was in Exeter today and thought I'd ask Russel and Bromley to get a second oppinion.
They measured her as a 9G and the shoes are a 10.5 F. The manager and another fitter both said that they were way too long, and shouldn't have been sold to me. There is also a gap at the back when she stands up.
The manager said she couldn't believe that when she took of her shoe, such a small foot came out of it.
She has advised me to go back to the shop and say that they aren't right and see what they say. If they won't change them I'll contact start-rite. If she still insists there fine, what can I do about it? They have obviously been worn and are pretty scuffed from all her falls.
I'd be greatfull for any advice. Thanks