Rude hairdresser , should I go back ?

[mummyloveslucy]

When my daughter was 2 years old we took her for her first hair cut. It was a salon just for children and she sat on a fair ground style horse and watched a DVD of her choice while her hair was being trimmed. It was all perfect except for the attitude of the woman at the desk.
Our daughter at first was a bit fidgity and didn't really want her hair cut and the woman said "I've got a Lucy too, She's really good though!". I was horrified. She then said "Oh at having her hair cut I mean". Then later on because it was her first hair cut we had ordered the special package where you get a photo and lock of hair in a presentation pack; The woman at the desk said to the hairdresser "You think you've had a hard job, I've got to get her to smile for a photo in a minute".
I couldn't believe my ears. I didn't say anything as I didn't want to ruin the experience for lucy.
She could now do with another trim and she did enjoy it there (in the end) but now she's 3.5 I know she would enjoy it much more. Do you think I should go back with her? It was such a lovely place and every effort had been made to make it a fun experience but why would she be so rude and ruin it for us? What would you do?

i am actually more at the whole package and experience

and no i would not go back.

This time go prepared just in case they are rude again and answer back. Maybe the staff have changed since then.

aaah she was only being honest imo albeit unprofessional

think you should just have laughed it off

I am a hairdresser. If I spoke to a client like that I wouldn't expect to see them again.
Shame on her.
Don't go back.
You are better off going to a slightly old-fashioned salon with children, you'll be dealt with by an older stylist who can be arsed.

I did at the time but at the same time felt quite . I think because Lucy was always soo good, she hardly ever cried and was always very happy and friendly. It was just the fact that she didn't know what was happening to her.

I have refused to let the woman who was rude to my daughter cut her hair again. We have been back to the same salon as there isn't a great choice but no way would she ut her hair again.

If you do decide to go back, and they are rude again, you must say something.

We tell children scissors are sharp and dangerous and then expect them to sit still when a stranger comes at them with something sharp and dangerous.....

Yes you're right. I don't think I'll go back. I should have written to them at the time I think expressing my angar at having my daughters personality sneered at.
I don't understand why they go to so much trouble to make it fun when they are going to be rude to the customers.
She even left with pink glitter in her hair, a pack of yogart coated raisens and a balloon. I don't get it!

NotABanana- I don't think she would even set foot in the door if we told her that!

Message withdrawn

Oh my god!!! How rude can you get. God knows what she'd say if she saw me.
I'd tell everyone how rude she is and give the place a bad rep.

Maybe it was said as a joke, but backfired or didn't come out right. It sounds like a nice place.

Go back and try it again if your dd liked it so much and this time if the same member of staff is still there be ready for her with a withering put down.

However, if staff are rude to you again, go elsewhere. I've never understood why so many british people in the service industry (not all, but too many) actually think it's OK to be rude. Don't they know we don't have to spend our money there? We can take our business elsewhere.

Reminds me of the time at the height of "the troubles" when my mother (with her thick southern irish accent) was in an english butchers and she pointed to some chops which for some reason were not near the other items and said "I'll have 2 pound of those please" and the butcher said "Oh, you'll like those, they've been segregated.

D'you think she was being "jolly", maybe?

cadelide- No just bloody rude. There was really nothing jolly about her.
She may have had a bad day.