I was successful on my bid for a 2 bed with Southern Housing new build flat. After viewing I was told that I could expect to move in 2-4 days after viewing at the beginning of March. However, handover keeps being pushed back due to several reasons such as fire safety and paperwork that needs to be signed etc. it is now October and I have been waiting 7 months. My lettings officer keeps advising handover will be that month and then states that it was cancelled and rescheduled for the following month. I have mobility issues and only bidded on this property as I was advised it was ready to move into. If they had been honest with me from the beginning regarding handover I would have declined this property. I am not sure what to do as the current property I live in is not suitable for my disabilities. I keep being told to wait but I am not sure if I can wait any longer. I have researched to find if this is normal or if anyone else is experiencing this but I cannot find anyone else in my situation. I have also complained to my local council but there is nothing they can do since the property is managed by the housing association. Can anyone please advise if this is normal to wait this long to move into a new build and if paperwork usually takes this long and why they would advise the property is available to move into when viewing. At this point I am unsure if I should refuse the property and look elsewhere.
Thank you all