Has anybody had experience of reporting neighbours to noise pollution at council for slamming front door.
I live in a middle terrace. They are new builds (2010) so the walls are thin and you can hear neighbours a lot eg. closing doors, kitchen cupboards, running up stairs whichnis absolutely fine it is to be expected. I live alone with 12 year old daughter.
House next to me is mum and 3 sons (22, 19 and 15). They are so loud stomping about etc but that's fine no problem with that. However the 19 yr old has taken on a job as a delivery driver and comes home between 2.30am and 3am. He slams the door so incredibly hard it wakes me and my daughter up but also shakes the house. I spoke to the mum on Saturday (I did ask to speak to son directly seen as though he is an adult but mum said no I speak to her) so I very politely asked that her son refrain from slamming the door when he comes back and she said she would speak to him. Fine for few days and last night back to slamming the door.
He is definitely slamming the door on purpose this hard there is just no way that it can be accidental. I'm surprised his mum tolerates it and surely it would cause structural damage.
I will speak to the mum again if he slams the door again but wondered what next steps are. It is so incredibly loud it really jolts you up and takes ages for me to get back to sleep.
I rent my house but next door have bought theirs. Do I just have to tolerate it? Any experienced similar? I can't move.